Service team leader

Job summary

We are recruiting for a Band 6 Team Leader Aseptic Services for 12 months who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

An excellent opportunity has arisen for a keen and reliable individual to join the Pharmacy Aseptic Unit at Arrowe Park Hospital, Wirral.

This position will involve working within the Pharmacy team and alongside a multi-disciplinary team of health and wellbeing professionals to deliver high quality services to patients.

A key part of this role will be to provide administrative and clerical support to the pharmacy aseptic unit.

Our Values are Caring, Respect, Teamwork and Improvement. It is important that you understand and refer to our values during your recruitment process and beyond!

This is a rewarding role for an individual who is an excellent communicator, motivated and able to demonstrate the ability to meet challenges and deliver to deadlines.

You will partake in an in-house training program of development to ensure high standards of patient care are maintained and will have the opportunity to be involved in service development and procedures implementation of our aseptic services.

Main duties of the job

The Job Description outlines the roles of an Aseptic Services Team Leader Technician. You will provide support to the Chief / Deputy Chief Technicians and other senior Aseptic Services staff carrying out ordering, stock control, cleaning and monitoring of the aseptic facility.

You will also work in the support areas of the aseptic suite setting up product trays for products to be made and carrying out the compounding of aseptic products.

You will be required to communicate complex Information effectively; verbally, in writing and where appropriate using electronic formats, with colleagues, customers and staff from other professions on Aseptic products and supervision related issues.

Concentration will be required for periods of two hours or longer, session ally, to observe and supervise product preparation and complete documents.

Carry out self and in -process checks throughout the production process.

This position is a fixed term contract for 12 months to cover maternity leave.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us.

We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department.

We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Job description

Job responsibilities

Please see attached Job Description for further information about the Team Leader Aseptic Services position available at WUTH.

Person Specification

Qualifications, Specific Experience & Training

Essential

• NVQ Level 3 in Pharmaceutical Sciences / BTEC in Pharmaceutical Sciences or equivalent
• Able to use initiative to identify and implement departmental changes
• Management Qualification or equivalent experiential learning achieved via experience of managing a team of technicians

Knowledge and Skills

Essential

• Demonstrate an understanding of MHRA and GMP practices and standards which must be adhered to maintain manufacturing and specials licenses
• Extensive experience of using pharmacy computerised stock control systems
• Organised and able to prioritise own work and that of others to ensure that objectives are met within agreed deadlines
• Ability to plan and organise day to day activity and staffing resource within aseptic services to ensure products are available safely in a timely manner
• Excellent keyboard and computer skills (email, databases, spreadsheets, word processing and presentation software)

Personal Attributes

Essential

• Methodical with attention to detail and ability to maintain accuracy and concentration despite frequent interruptions
• Enthusiasm for the position

Qualifications, Specific Experience & Training

Essential

• Significant post qualification experience
• Experience of handling conflict including concerns raised by patients or staff

Desirable

• Involvement in service audit
• Contribution to SOPs and report writing
• Experience of contributing to cost improvement schemes (CIP)

Knowledge and Skills

Essential

• Demonstrate an understanding of current pharmacy and NHS issues
• Experience of purchasing consumables and equipment for use in Pharmacy Aseptic Services
• Excellent written communication skills
• Excellent verbal communication skills even in situations where there may be communication difficulties or barriers to understanding
• Demonstrable understanding of how to manage conflict
• Excellent interpersonal and customer service skills and ability to negotiate and deal with complaints in the first instance or with emotionally distressing situations such as dispensing medicines for critically and terminally ill patients
• Effectively provide advice to patients or other healthcare professionals regarding complex or sensitive medicines information
• Proactively provide suggestions, ideas and solutions for service improvement

Personal Attributes

Essential

• Enthusiasm for the position
• Lead by example - positive and optimistic
• Ability to inspire the team and sell the vision for service delivery
• Integrity
• Ability to motivate self and others
• Be forward thinking and show an enthusiasm for developing service
• Self motivated, reliable, proactive and conscientious

Other Requirements

Essential

• Participation in evening, weekend and bank holiday working as per departmental roster
• Ability to carry out moderate to intensive physical effort throughout the working day and carry out concurrent activities including climbing ladders, stretching, bending and standing for long periods of time
• Mandatory CPD to maintain fitness to practice

Last updated : 2024-05-29