Director HIM Operations

Director of Health Information Management Operations #695223 ABOUT UT SOUTHWESTERN MEDICAL CENTER The University of Texas Southwestern Medical Center ranks among the top academic medical centers in the world. Its faculty members - who are responsible for a broad array of groundbreaking biomedical research advances - are respected for their dedication to teaching and patient care. The medical center has four degree-granting institutions: UT Southwestern Medical School, UT Southwestern Graduate School of Biomedical Sciences, UT Southwestern School of Health Professions and the UT Southwestern School of Public Health. The schools train about 3,700 medical, graduate, and allied health students, residents, and postdoctoral fellows each year.

UT Southwestern was named one of the Top 5 Best Organizations for Leadership Development (BOLD) Award winners by the National Center for Healthcare Leadership (NCHL) in 2022. The NCHL conducts a survey of health care organizations across the U.S. every other year to assess all components of organizations' efforts to prepare and develop leaders.

A great medical center offers outstanding patient care in addition to fine teaching and innovative research. We emphasize compassionate medical treatment. UT Southwestern's physicians are equipped to bring the latest laboratory findings to each patient. We provide inpatient care to nearly 117,000 people and oversee approximately 3 million outpatient visits annually. UT Southwestern has approximately 21,000 employees and an operating budget of approximately $4.1 billion.

Job SummaryThe HIM Director is accountable for the administrative management and application of the science of informatics to the collection, storage, use, and transmission of information to meet the legal, professional, ethical and administrative records-keeping requirements of health care delivery. The Director is viewed as the expert authority on Health Information Management as it relates to the patient record and partners with both clinical and financial operations to plan information systems, develop policy and identify current and future information needs for the Health System, including University Hospitals, Hospital-based Clinics, and the Faculty Practice.

Job Duties

1. Develop, implement, and monitor policies and procedures regarding patient records to ensure compliance with all regulating and accrediting agencies.
2. Assists with compliance of regulatory standards to include The Joint Commission (TJC) standards, State standards, and Medicare Conditions of Participation. Provide assistance to assure management of various resources to maintain maximum efficiency and meet performance objectives.
3. Develops, implement, and assess long-range and short-term goals; direct the translation of strategic priorities into daily operations in keeping with health information management goals and objectives.
4. Partners with the Health System EMR team and related leadership to provide oversight of the analysis and management of the content of the medical record to ensure appropriate documentation.
5. Ensure effective service is provided to patients, clinicians, and user departments. Oversee, through the management of operational leaders, the ongoing day-to-day departmental activities to ensure accurate comprehensive records of patient care and follow-up that includes: a) Management of the master patient index; b) Management of inpatient and outpatient transcription; c) Management of Release of Information; d) Management of referring provider and patient communications; e) Management of the birth registry; f) Co-Coordination of the Health Information Management Committee, including the completion of documentation and medical staff reports, serves on committees as representative of assigned program as appropriate. g) Presents formally to various senior level audiences
6. Develops employee engagement strategies to promote employee satisfaction, retention, and talent acquisition. Promotes a culture of customer service aimed at creating an optimal patient experience and a collaborative work environment. Develops reward and recognition tools to promote exemplary performance in keeping with institutional core values. Designs professional development models for staff to provide opportunities for growth and advancement.
7. Active participation in the Hospitals' Revenue Cycle operations.
8. Develop and allocate funds of annual departmental budgets to monitor cost effectiveness of department performance, employee will be held accountable for performing job in cost-effective manner.
9. Oversight of the establishment and maintenance of continual productivity standards and outcome measures to successfully achieve annual departmental and institutional objectives.
10. Develop and revise job procedures and descriptions as needed.
11. Ensure that managers conduct probationary reviews and an annual evaluation for each staff member under direct supervision and review all other staff members' evaluations and distribute to staff members prior to the due date.
12. Responsible for coordinating RAC and MIC/MAC policies and procedures in conjunction with the Directors of Revenue Cycle, Revenue Integrity and Compliance.
13. Demonstrate compliance to the Health Systems' cultural behaviors, mission/vision, values, and commitments.
14. Perform other duties as assigned.

Knowledge, Skills & Abilities

Work requires ability to manage and direct staff and interact with internal and external personnel at all levels.

Work requires ability to monitor and maintain budget.

Work requires ability to ensure adherence to all policies and procedures of university.

Work requires ability to work with confidential information on a daily basis.

Work requires ability to effectively interpret and apply organizational policies, procedures, and systems.

Work requires excellent interpersonal, organizational, supervisory, and analytical skills.

Work requires demonstrated ability to manage multiple projects and exercise decision-making and problem-solving skills.

Work requires ability to read, write, develop plans, procedures, and coordinate persons and other resources to accomplish goals.

Work requires excellent oral and written communication skills.

Work requires knowledge of personal computers.

Work may require ability to lead committees as appropriate.

Experience and Education

REQUIRED:

Bachelor's degree in related field and a minimum of ten (10) years progressively responsible related HIM and supervisory experience. RHIA certification is required
PREFERRED:

Master's degree preferred but not required. An equivalent combination of education and experience may be considered.

Salary

Salary Negotiable

Benefits

To learn more about the benefits UT Southwestern offers visit HR Resources for Employees - UT Southwestern, Dallas, Texas

Working Conditions

Work is performed primarily in a hybrid office model, with the reservation to move to primarily in office at any point.

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit: [ Link removed ] - Click here to apply to Director HIM Operations .

For COVID-19 vaccine information, applicants should visit Work and Learn on Campus: COVID-19 - UT Southwestern, Dallas, Texas

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