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Business Systems Administrator

wne
Springfield, MA Full Time
POSTED ON 3/4/2024
Western New England University is seeking a Business Systems Administrator. The purpose of this position is to maintain data within the Admissions CRM (Slate), which is utilized by all Admissions offices across the University, and provide systems and operations support for Enrollment Management. This position has responsibility for assisting with the building of applications, forms, reports, queries, communication plans, bin structures, user permissions, and configurations necessary to enhance and maintain the CRM, at the direction of the Senior Associate Director of Business Systems. This includes developing and executing technological solutions and strategies, workflow changes, business process improvements, and training development and delivery. This also includes utilizing the system in order to provide data and information requested by individuals across the University, performing analysis of the data as needed, and developing and providing reporting. This position may include responsibility as a Slate Captain. This position requires proficiency in the University student information system, the Admissions CRM system, and other systems used by Enrollment Management as needed. This position has responsibility for assisting with Operations functions, as assigned by the Senior Associate Director of Business Systems. The ideal candidate will have knowledge of project management and experience in requirement writing, testing, data analytics, and technical systems experience.

Salary.com Estimation for Business Systems Administrator in Springfield, MA
$115,285 to $162,658
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