What are the responsibilities and job description for the Group Manager - HR Talent Advisor - REF31681C position at WNS Global Services?
Company Description
https://www.wns.com/
Job Description
- Managing Employee Experience deliverables. Primary deliverables will involve working with Site teams
- Will be responsible for ensuring day to day operating rigor and ensuring efficient workflow management, escalation management, stakeholder management and achieving the SLA levels
- The individual will be responsible for resolving employee and departmental query/service requests and program led employee connect and communication activities covering the entire employee life cycle
- The deliverables include
- Escalation Management of team deliverables
- Onboarding & Induction support
- Case Management support
- Supporting Manager Requests for Interventions for Coaching / Counselling / Conflict Management
- Ensuring rigor in operational governance and providing critical data points to business partners
- Providing HR Product (Programs & Technology) Support
Qualifications
· MBA / PGDBM or any equivalent Post Graduate degree
· Previous Experience (7-8 Years) Required.
· Moderate Proficiency in MS-Office
· Language Proficiency: English – Good, Local Language – Preferred
Additional Information
At least 10 years of HRBP experience
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