What are the responsibilities and job description for the Client Advocate position at Womanspace?
Job Summary:
We are seeking a dedicated and enthusiastic Client Advocate to join our team. As a Client Advocate, you will be responsible for providing exceptional crisis information, and referrals. The ideal candidate has a passion for social work and advocacy and is committed to our mission of preventing abuse, protecting families and changing lives through empowerment and a safety net of supportive services. Hours: 3:30- 11:30; Sunday- Thursday
Duties:
- Serve as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally
- Provide crisis intervention and information/referrals in person or on hotline.
- Complete and maintain agency forms and documentation.
- Provide client transportation.
- Performs other related duties as assigned.
Qualifications:
- Bachelor’s Degree in Social Work, Psychology, or related field.
- Crisis intervention, or case management experience.
- Excellent communication skills
- Valid driver’s license is required.
- Excellent phone etiquette and communication skills
- Strong attention to detail
- Proficiency in Spanish is a plus
- Bilingual capabilities are highly desirable
We offer competitive compensation and benefits packages, including medical insurance, retirement plans, and opportunities for career growth. If you are a motivated individual with a passion for providing exceptional advocacy, we would love to hear from you.
Please note that only qualified candidates will be contacted for further consideration.
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
- 3 years
Shift:
- Evening shift
Work setting:
- Call center
- In-person
Ability to Relocate:
- Lawrence Township, NJ 08648: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000