How much does a Customer Retention Representative II make in the United States? The average Customer Retention Representative II salary in the United States is $35,814 as of April 27, 2020, but the range typically falls between $32,710 and $39,681. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Customer Retention Representative II
Customer Retention Representative II processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative II offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative II typically reports to a supervisor or manager. To be a Customer Retention Representative II typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. (Copyright 2020 Salary.com)... View full job description
Bonanza Creek Energy, Inc., an exploration and production company, focuses on the extraction of onshore oil and related liquids-rich natural gas in the United States. The company's primary oil and liquids-weighted assets are located in the Wattenberg Field in Colorado. As of December 31, 2018, it had proved reserves of... More
BONANZA CREEK ENERGY INC
Fiscal Year Ended in 2018
What does a Customer Retention Representative II do?
Customer Retention Representative II in Aliso Viejo, CA
Answer phones, transfer/take messages.
January 24, 2020
Customer Retention Representative II in Allentown, PA
Develop & present integrated The Morning Call Media Group advertising solutions to match client needs & to provide maximum return-on-investment for our clients.
December 31, 2019
Plan, develop, and implement strategic account plans for assigned accounts and prospects which includes both creative short and long term sales strategies to increase revenue and market share.
Customer Retention Representative II Salary by State
Browse All Customer Services Jobs by Salary Level
Browse Related Job Categories With Customer Retention Representative II
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Customer Retention Representative II, base salary plus other pay elements
Average Base Salary
Average Total Cash Compensation
Includes base and annual incentives
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative II in the United States. The base salary for Customer Retention Representative II ranges from $32,710 to $39,681 with the average base salary of $35,814. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $34,565 to $45,007 with the average total cash compensation of $38,590.