Patient Access Representative

Description

Are you looking for not only a Job but a career? Are you over worked? Are you tired of working weekends missing out on family time, activities or just peace and quiet on Sunday?

At Women's Care our employees only work Monday through Friday no WEEKENDS! Women's Care offers that and so much more. We offer great competitive pay and the availability to grow within our organization. We believe in team work and loving what we do every day. Women's Care was founded in 1998 by a small group of obstetrics and gynecology physicians in Tampa. Our organization has grown tremendously through the years by remaining true to its mission of improving the health of our patients every day. We are looking for individuals to come join and grow within our team and continue to make a difference in Women's Care. Please consider us as your future home.

The Patient Access Representative is primarily responsible for collecting information for registration of new and incoming patients.

• Greet all patients and visitors; guide them to appropriate areas as needed.
• Obtain and confirm patient demographics and update patient profile.
• Collect payment and/or assist patient with minor billing concerns.
• Scan pertinent information into EMR system (HIPPA compliance, authorizations, medical records, etc.).
• Respond to non-medical patient emails and phone calls.
• Demonstrate and embody the Women’s Care mission and core values.
• Compliance with all HIPAA rules, regulations, and guidelines.
• Other duties as assigned.

Qualifications

Qualifications: 

• High school diploma or equivalent
• Minimum 1 year of experience working in a medical office or healthcare setting, OBGYN a plus.
• General knowledge of medical terminology.
• Preferred experience working with an electronic medical records system, eCW a plus.
• Strong verbal and written communication skills.
• Deadline-driven and detail-oriented.
• Ability to multi-task in a high-volume and high-stress atmosphere.
• Ability to communicate and work efficiently with patients, co-workers, and providers.
• Must be dependable, reliable, and punctual.