What are the responsibilities and job description for the Front Desk Receptionist/Appointment Scheduler position at Women's Health Connecticut / Progressive Women's Health?
Women's Health Connecticut is seeking a Front Desk Receptionist/Appointment Scheduler to support our fast-paced OB/GYN office in Farmington!
Position: Front Desk Receptionist/Appointment Scheduler
Location: Progressive Women's Health
Address: 499 Farmington Avenue, Suite 220 Farmington, CT 06032
Hours/Schedule: 40 hrs per week, Monday- Friday 8:30a- 5:00p
Employment type: Full-time
Responsibilities:
- Answer incoming calls and schedule appointments for patients
- Provide excellent customer service by addressing patient inquiries and concerns
- Maintain accurate and updated patient records in the appointment system
- Coordinate with medical staff to ensure smooth scheduling and efficient patient flow
- Follow established protocols for handling emergency calls and directing patients to the appropriate resources
Experience:
- Previous experience front desk/receptionist role, preferably in a healthcare settin.g
- Familiarity with phone systems and appointment scheduling software.
- Strong communication skills, both verbal and written.
- Excellent organizational and multitasking abilities.
- Ability to remain calm and professional in high-pressure situations, such as emergencies.
Job Type: Full-time
Pay: $16.50 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
Medical specialties:
- Ob/Gyn
Schedule:
- Monday to Friday
Experience:
- Medical terminology: 1 year (Preferred)
- Medical receptionist: 1 year (Preferred)
- Medical scheduling: 1 year (Required)
Work Location: In person
Salary : $17 - $20
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