Counselor

Job summary: A Counselor delivers trauma-sensitive services on an individualized, family or group basis in efforts to address a myriad of social needs. The service population consists primarily of survivors of domestic abuse and families in crisis. Counselor will assist callers and walk-ins and managed a caseload of clients receiving ongoing services. Counselor is responsible for the following activities:

Summary of essential job functions:

Program Administration

§ Responsible for the effective and efficient provision of supportive counseling services to FSS clients

§ To interact regularly with the FSS Team and Supervisor to inform, advise, and guide social service support to all FSS clients

§ To participate in case conferences and all Team and Department meetings

§ Maintain programmatic relationships with the funding sources for the program and department as a whole

§ Compile weekly and monthly program statistics and forward them onto the Supervisor

§ Assist in servicing callers and walk-in’s as necessary

§ All other duties as assigned

Employee Responsibilities

§ To conform to all WomenRising guidelines, standards and policies.

§ Participate in all staff development seminars and Departmental, Team, and Special Call meetings for the Youth and Family Department, as well as agency wide special project Improvement Teams (as needed), and agency wide events (i.e. All Staff Day)

§ Responsible for timely and accurate submission of all case documentation, monthly, quarterly, and all other program and department paperwork

Case Management

§ Assist in identifying and maintaining records of community resources and program service providers

§ Assess client experiences, needs, and goals

§ Work collaboratively with internal/external providers, vendors, team members, etc.

§ Ensure the confidential treatment of all case records and other department paperwork

§ Assist clients in the development of their Service Plans

§ Assist in the assessment of client’s needs; refer to other service providers and monitor results as necessary

§ Maintain records and statistics on client progress

§ Advocate, as needed, for clients with other organizations providing services

§ Provide a supportive, nonjudgmental and proactive environment

§ Complete the Intake and assessment process for all clients

§ As a mandated reporter, report suspected abuse or neglect of a child or vulnerable adult to the appropriate authorities

Minimum requirements

§ BSW or BA in Psychology, Sociology, or related field

§ 3 years experience working with individuals and/or families in crisis

§ Knowledgeable of behavioral health conditions and dynamics of domestic abuse

§ Familiarity with Hudson County resources and the Jersey City community

§ Flexibility to work evening and weekend hours when required

§ BILINGUAL (English/Spanish): MUST be able to read, write, and speak in both languages

Abilities required

§ Self-directed and highly motivated

§ Work well with diverse clientele

§ Work well and effectively in a team environment

§ Work cooperatively with members from the community

§ Advocacy skills

§ Computer literacy, effective communication and organizational skills

§ Effective skills in crisis management and time management

Job Types: Full-time, Contract

Pay: $38,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift

COVID-19 considerations:
Observing CDC recommended Covid-19 precautions and measures

Application Question(s):

• Are you able to work some evenings and weekends, when required?

Education:

• Bachelor's (Required)

Experience:

• Social Services Occupations: 3 years (Preferred)

Language:

• English and Spanish or English and Arabic (Required)

Work Location: In person