What are the responsibilities and job description for the Credit Specialist 2 position at Woodgrain?
Job Title: Credit Specialist 2
Location: Corporate Headquarters – Fruitland, Idaho
Starting Salary: $45,000 - $48,500 (depending on experience)
Employment Type: Full-Time, Salary
Work Environment: In-Person, Monday through Friday 6am to 3pm
Summary of Company Benefits:
* Health, Dental, and Vision Insurance
* Health Savings Account (HSA)
* Flexible Spending Account (FSA)
* 401(k) with 3% Employer Match
* Group Term Life Insurance and AD&D
* Employer Paid Long-Term & Short-Term Disability
* Voluntary Supplemental Hospital and Accident Plans
* Employee Assistance Program
* 8 Company Paid Holidays & 1 Floating Holiday
* Progressive Paid Time Off (PTO) Accruals
* Annual Salary Incentive Bonus
Woodgrain is one of the top millwork operations in the world with locations throughout the United States and Chile. With 68 years of quality craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.
Job Summary:
The Credit Specialist 2 is responsible for a full scope of services for assigned accounts to include collections, payments, document maintenance, deductions, and investigation to resolve disputes. This position handles credit arrangements and special payment terms for customers of Woodgrain.
Duties & Responsibilities:
* Processing credit applications and a variety of types of payments.
* Investigate and verify financial status and credit history of prospective customers.
* Audit and work through accounts placed on the collections Worklist in the system of record (SAP).
* Research discrepancies on the A/R to find problems and reach resolutions.
* Review credit holds and release as appropriate
Requirements:
* High School Diploma or GED.
* Minimum of 5 years of professional work experience. Experience with previous finance roles are preferred.
* Proficient computer and 10 key operation skills (at least be able to type 45 WPM)
* Willing to participate in a revolving, on-call schedule to release orders as necessary.
Additional Skills:
* Strong interpersonal and communication skills, both verbally and written.
* Basic understanding of account practices and processes.
* Ability to work effectively and independently on assigned accounts with minimal supervision needed.
* Strong customer service skills. Must be comfortable having difficult conversations.
* Excellent computer skills, to include using Microsoft Office products: Word, Excel, PowerPoint, Teams, and Outlook.
* Ability to effective communicate in English, both verbally and in writing. Additional languages preferred.
Physical Demands:
The physical demands and work environment are representative of a typical office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift or move up to 25 pounds.
Travel: This position does not require travel to other Woodgrain locations.
Salary : $45,000 - $48,500
