What are the responsibilities and job description for the Clerk IV position at Worcester Recovery Ctr & Hosp?
Worcester Recovery Center and Hospital is seeking an experienced Clerk IV to provide administrative support to the WRCH Data Coordinator. The Clerk IV will work collaboratively with the Data Coordinator to provide administrative support including: quickly gathering and accurately processing data from a variety of sources; inputting data into a variety of programs such as Excel and Tableau and interfacing professionally and proficiently with all departments at WRCH . The Clerk IV will be responsible for supporting the Data Coordinator to ensure that data sets are complete, accurate and organized and that timelines are met.
Duties and Responsibilities
- Works collaboratively with the Research Analyst III to provide data gathering/cleansing functions
- Provides general office support to the Research Analyst III
- Works with all departments within the facility as requested to carry out data gathering activities and support
- Reviews and corrects data reported from a variety of sources including to not limited to: EMR/Safety Learning System/EHS
- Integral member of the WRCH Compliance team and engages in Joint Commission, CMS reviews, performance improvement activities
- Enters data into a variety of platforms/databases including but not limited to Word, Excel, Tableau
- Takes minutes/notes at meetings
- Completes special projects
- Employees will treat all patients with dignity and respect - through interactions which affirm the individual’s needs and preferences and by optimally integrating the patient perspective into all facets of care.
Required Qualifications:
- Determine the proper format and procedure for assembling items of information
- Demonstrates a high attention to detail
- Organize data and assess for completeness
- Understand Performance Improvement metrics concepts
- Proficiently utilize Microsoft Office including Word, Excel, Access
- Complete assigned duties in a reasonable time frame and within prescribed deadlines
- Take accurate notes in meetings where there are 20 attendees
- Work accurately with names, numbers, codes and/or symbols
Preferred Qualifications
- Knowledge of the laws, rules, policies and procedures governing the Department of Mental Health and WRCH
- Knowledge of the types and uses of WRCH data
- Ability to proficiently utilize Tableau
- Precise knowledge of medical record documentation requirements (WRCH, Joint Commission, CMS, HIPAA)
About Worcester Recovery Center and Hospital (WRCH):
Located on over 100 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations.
WRCH provides inpatient services to 290 adults, inclusive of a Deaf Inpatient Mental Health Service, and 30 adolescents on the ACCU.
DMH Mission Statement:
The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.
Pre-Offer Process:
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) and equivalent combination of the required experience and the substitutions below:
I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *
II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *
III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *
IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.*
- Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. If you decline to vaccinate you will be required to take mitigation measures mandated by the Executive Office of Health and Human Services (EOHHS) that are consistent with guidance from the Department of Public Health. Failure to take those mitigation measures, including masking, could lead to discipline, up to and including termination.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Salary : $48,776 - $64,682
