What are the responsibilities and job description for the Director of Operations position at WorkMonger?
We are currently seeking an Operations Director to model our core values and manage all non-instructional systems such as facility maintenance, transportation, technology, vendor relationships, student enrollment data, and staff compliance. This role interacts directly with the Dir. of Finance and is essential in managing grant revenue and related reporting. The Operations Director reports directly to the executive principal and is responsible for getting things done so that other staff members can focus on ensuring our students receive a challenging and rigorous education. The Operations Director also supervises several key staff (registrar, office staff, etc.) as well as key contractors such as foodservice, transportation, custodial, etc.
Responsibilities include, but are not limited to:
Operational Leadership
- Ensure smooth execution of school operations including school meals, student transportation, emergency plans, facility maintenance and upkeep, and resource inventory;
- Manage a three-person Operations team;
- Ensure operational systems are well-known and expertly carried out by all staff members;
- Oversee logistical elements of school-wide events
Student Data
- Oversee the student registration process;
- Manage accuracy of student information in the district and school’s information systems;
- Ensure the school is compliant with all local/state reporting requirements;
- Ensure accurate collection of daily student attendance in student information systems
Finances and Human Resources
- Partner with principals and the Dir. of Finance to build and monitor school budget;
- Oversee purchase systems, place vendor orders, track delivery and inventory, code and submit purchase orders, invoices, and reimbursement requests;
- Manage vendor relationships and ensure they deliver on expectations;
- Serve as liaison between Human Resources and employees regarding onboarding;
- Coordinate daily coverage sheet to ensure all classes are staff prior to school day;
- Manage entry/exit process for new/departing staff
Technology
- Track computer equipment inventory;
- Order, purchase, and set up software for instruction and assessments;
- Manage school-wide IT including phones, copiers, and printers in partnership with Martha O’Bryan Center Operations Director
- Serve as liaison between school and third-party IT provider
Transportation and Food Services
- Oversee daily student transportation to and from the school
- Serve as liaison between school and transportation team, and serve as primary point of contact for bus issues
- Ensure meals are served on time and food services team have the necessary tools
- Serve as liaison between school and food service management team
Requirements
Skills and Characteristics
- Experience with the inner workings of schools or related non-profits;
- Relentlessness and willingness to do whatever it takes to ensure success;
- Strong organizational skills; attention to detail, and follow-through;
- Commitment to building a diverse, inclusive, and equitable community;
- Commitment to learning and adopting best practices and innovative solutions;
Educational Background and Work Experience
- Demonstrated success with design and execution of logistics;
- Experience managing a budget and tracking expenses;
- Track record of building relationships and trust with colleagues and other stakeholders;