What are the responsibilities and job description for the Store Manager position at World Market?
Who We Are
For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else.
And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contributions and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.
For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else.
And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contributions and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.
What You’ll Do
- Model and drive a customer-first selling culture by ensuring effective routines, visual brand standards, and engagement behaviors.
- Provide leadership to achieve or exceed sales and profitability goals.
- Consistently exemplify, maintain, and foster the culture and values of World Market.
- Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
- Ensure a branded store experience through consistent visual execution, standards, and recovery.
- Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.
- Achieve store sales and metric goals through regular business analysis and problem-solving activities.
- Manage all store controllable expenses and profitability components.
- Validate and ensure execution of all merchandising, marketing, and promotional strategies.
- Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.
- Ensure a consistent orientation and onboarding experience per company expectations.
- Address and resolve employee issues and/or concerns with the appropriate partnership.
- Conduct regular team assessment and succession planning activities that build the bench.
- Ensure store schedule effectively maximizes business environment and adjust as needed.
- Establish and maintain strong operational execution, inventory management, data integrity, and compliance routines.
- Establish and maintain a safe work environment through ongoing safety training, awareness, and accountability.
- Additional duties and responsibilities as assigned by Field Leader.
What You’ll Bring
- Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
- Minimum of 2 years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
- Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
- Minimum Age 21 years.
- Ability to lift up to 40 lbs.
Why We Love It
- Flexible scheduling to support your work-life balance.
- Associate discount to World Market!
- A fun and supportive work environment where you feel welcome and safe.
- A culture of inclusion that empowers you to be your best authentic self.
- Eligible associates are offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more
All associates receive paid sick leave (one hour for every 30 hours worked), up to 3 days of paid bereavement leave, and $1 per hour holiday premium pay. Associates are able to enroll in our company’s 401k plan with partial company matching.
In addition, Full-time associates receive 5 days of paid vacation, 8 paid Holidays, 3 paid Floating Holidays, up to 2 additional days of paid bereavement leave, and up to 5 days of paid jury duty leave. Full-time associates (and their families) are offered medical, dental, vision, life, and disability insurance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email:
hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
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