What are the responsibilities and job description for the Admission coordinator position at WorldStrides?
WorldStrides is the global leader in educational travel and experiential learning. The company was founded over 50 years ago and has grown to provide a wide range of programs for more than 550,000 students annually from more than 5,000 K12 schools and universities to over 100 countries around the world.
WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports.
Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.
- The Admissions Coordinator plays a crucial role in attracting and enrolling qualified students . This position will contribute to various projects, including but not limited to the reviewing of student applications and entering the applications into the database;
- tracking course statistics and enrollments; following up on delinquent application materials; providing customer service to students and parents over the phone and by email;
and assisting in recruiting and outreach to schools. They will also contribute to the review and posting of student's pre-travel paperwork.
In addition, the ideal candidate will, when necessary, assist with the sales cycle, including but not limited to taking part in online sales sessions, communicating with interested parties, shepherding them through the process, and taking part in school visits and fairs.
They will also provide ad hoc support for the successful delivery of the programs, including but not limited to collaborating with marketing, operations, and program management teams to carry out tasks and projects.
The role involves direct communication with internal staff and an ability to make and support business decisions confidently.
Also, monitor student experiences throughout programs including assisting students with questions, concerns, and coordinating accommodations.
Ensuring a smooth transition for prospective students from inquiry to enrollment.
Qualifications :
- Bachelor's degree preferred
- Excellent verbal and written communication skills
- Ability to work efficiently in a team environment
- Willingness to take initiative
- Strong organizational and troubleshooting skills
- Detail oriented with the ability to prioritize and work on various projects simultaneously
- Experience living / studying abroad and foreign language fluency a plus
- Must be proficient with Microsoft Word / Excel
- Ability to work autonomously
- Customer service orientation, with a commitment to providing exceptional support to students and families
- Academic experience preferred
- Ability to travel seasonally and work extended days / hours as directed by program needs
- Capacity to provide field support for applicable programs
At WorldStrides, the experience is everything. By joining our team you help provide moments that delight and open up the world of learning.
Our team is truly passionate about making each experience a once in a lifetime opportunity for each traveler that is easy to manage from A to Z.
Each journey is different, which is why we offer a broad range of experiential learning programs for groups and individuals of all ages throughout their lifelong learning journey.
If we've learned anything over this last year, it's that being able to experience different places and things while interacting with new people is imperative to not only personal growth but also to general well-being.
So, let's get out there-together. To learn more about our brand, our mission and our commitment to health and safety, please visit our website at www.worldstrides.com .
Members of our team are able to take advantage of our generous paid-time off (PTO) policy, comprehensive insurance plans (medical, dental, vision and more), flexible spending accounts, paid parental and care giver leave, a casual work environment and a flexible work policy with several options to meet both your professional and personal needs.
In addition, we offer travel perks on our products. We also take COVID protocols very seriously and are committed to the health and safety of our team members, participants, vendors and partners which is why we've put extensive measures in place around mandatory vaccinations, PPE and other safety guidelines that follows both the CDC and World Health Organizations guidance.
As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging.
Home Office - US
Qualifications :
- Bachelor's degree preferred
- Excellent verbal and written communication skills
- Ability to work efficiently in a team environment
- Willingness to take initiative
- Strong organizational and troubleshooting skills
- Detail oriented with the ability to prioritize and work on various projects simultaneously
- Experience living / studying abroad and foreign language fluency a plus
- Must be proficient with Microsoft Word / Excel
- Ability to work autonomously
- Customer service orientation, with a commitment to providing exceptional support to students and families
- Academic experience preferred
- Ability to travel seasonally and work extended days / hours as directed by program needs
- Capacity to provide field support for applicable programs
Eligible
Last updated : 2024-05-08
