Dock Manager

Worth Ross Management Company is an award-winning industry leader and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allow forward progress and our success as a company stems from that philosophy.

ABOUT THE ROLE

Aids Management in being the eyes and ears of the property. Ensures only approved individuals enter the building and reach their approved destination. Keeps loading dock and surrounding areas clean and free of trash/debris.

WHAT YOU’LL DO

• Manage deliveries and operations of the loading dock.
• Ensures that only commercial and authorized vehicles have access to the dock area.
• Check in all vendors/contractors that are entering the building this includes receiving an ID.
• Direct traffic by facilitating access for contractors and vendors
• Resolve logistical and/or loading conflicts.
• Ensure that contractors/vendors are allowed into the building/specific unit before letting them in.
• Able to use and navigate Building Link to view and add reservations for the loading dock calendar.
• Coordinate and manage dock delivery schedules for retail and residential
• Ensure proper documentation and delivery of packages are given to retail tenants and the lobby desk.
• Understand the needs of the residents/tenants and priorities of the building and assist in managing and resolving issues related to the dock in a proactive manner.
• Be able to communicate with residents and tenants via telephone and in-person if they have any questions, concerns, or even to schedule move-ins, move-outs, and deliveries as required (notify management for move-ins/move-outs).
• Ensures cleanliness and maintenance of the dock area for daily operations.
• Clean trash rooms as needed and as instructed to do so.
• Additional duties as requested by Management.

WHAT YOU NEED TO SUCCEED

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continually required to:

• Stand; walk; sit; use hands to finger, handle or feel; reach with hands and arm
• Frequently required to climb stairs, balance; stoop, kneel, crouch, or crawl; talk or hear
• Occasionally lift and/or move up to 50 pounds.
• Use common tools and equipment, portable power and hand tools, plumbing tools, and flooring materials.

COMPANY BENEFITS

Competitive Salary Bonuses

Medical

Dental

Vision

Retirement

Short term disability (STD)

Long term disability (LTD)

Employee assistance program (EAP)

Identity theft protection

Pet insurance

Paid Time Off (PTO)