What are the responsibilities and job description for the Customer Service Representative position at WOW EXPRESS?
## Job Overview
Join our team as a Customer Service Representative where you will be the first point of contact for our customers, providing exceptional service and support. This role offers the opportunity to engage with a diverse customer base and make a positive impact through effective communication and problem-solving.
## Duties
- Handle customer inquiries and chat in a timely and professional manner
- Assist customers with product information, purchasing, and issue resolution
- Utilize data entry skills to update customer accounts accurately
- Identify opportunities for upselling products or services to enhance customer satisfaction
- Communicate effectively to assist all customers
## Experience
- Previous experience in customer service is preferred but not required
- Strong communication skills with the ability to interact with customers in a friendly and professional manner
Join our team and embark on a rewarding career where you can utilize your customer service skills to provide exceptional support to our valued customers.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
- Rotating shift
- Split shift
Work Location: In person
Salary : $12 - $15