What are the responsibilities and job description for the Assistant Service Advisor position at Wrench Inc.?
Description
This is a fully remote, full time role with benefits including medical, dental, vision insurance, two weeks of accrued PTO, discounts on services and more. The ASA role starts at $15 an hour. The schedule will be decided during the interview process. We operate 8am-5pm in all of our markets.
Automotive dealership, parts sales or automotive technician background is a huge plus!
We have an immediate opening for an Assistant Service Advisor to join the Service Team. Join a dynamic, groundbreaking company who is changing the way the auto maintenance business operates. Wrench Inc. is a mobile maintenance and repair company servicing our customer's vehicle onsite at the home or place of buisness. When we say we’re doing something different and you can make an impact, we mean it!
You will play a meaningful role in helping build and support an amazing company. You will also be trained to tackle more management tasks with our growing team of technicians as part of your career development plan.
We offer a very competitive salary with the opportunity to advance and grow your career for someone with drive and hunger to build, experience in customer service and desire to grow a company into a national brand.
Day to Day
- Handle parts ordering for booked services
- Address customer concerns
- Communicate as necessary between the customer and technician
- Assist technicians with repair orders, questions, and parts
- Assist in the day to day logistics of repair orders
Requirements
Requirements
- For internal hires, you must be in good standing with your current team's manager
- Knowledge of how to sell automotive services for a variety of makes and models
- Comfortable with learning and using new technology, tech savvy
- Customer centered mentality
- Go-getter and self-starter
- Real passion for cars
- Highspeed internet
- Quiet work space to take and make phone calls
- Ability to work weekends potentially and flexible schedules
#S7
Wrench, Inc. is an Equal Opportunity Employer. All employment decisions at Wrench, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
