Arbor Account Manager

Title: Account Manager Status: Full-time Reports To: Sales Manager About Us: Wright Outdoor Solutions offers indoor and outdoor services to residential and commercial customers and their communities across the country. These services include landscape design and installation, complete tree care, lawn care, seasonal maintenance, interior and exterior holiday lights and décor, interior plantscaping, land clearing and mulch. Our operations are guided by a set of values: safety, integrity, quality, teamwork, innovation, and family. We abide by the highest ethical standards and we work as a team to deliver creative solutions to our clients. Finally, we are proud of our family-founded history and have worked to retain those family values in our culture since becoming employee-owned in 2002. As we continue to grow, new opportunities are becoming available. JOB SUMMARY: The main objective of the Account Manager is to work under the direction of the Sales Manager to generate sales opportunities and meet sales goals. Primary duties would include surveying commercial and residential properties, handling client proposal requests, and performing site inspections to identify and determine necessary arboricultural and horticultural recommendations. ESSENTIAL JOB FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Develop and maintain long-term client relationships. Generate new business development leads through creative sales techniques. Effectively price all types of tree care treatments and other services offered. Exercise strong communication skills for both internal and external clients – ensuring client satisfaction. Perform site inspections for proposal preparation. Provide required information necessary for the development of proposals. Such information would include: Identification of plant material on site and the development of site plant inventory. Identification of current and potential pests/diseases. Proven ability to provide effective recommendation treatments or services. Maintain neat, clean, and professional appearance / image while on client property. Participate in Sales Department meetings and actively comply with the Sales Department Standard Operating Procedures. Actively participate in the implementation and compliance of safety related programs and work practices. Support, actively participate, and act in accordance with Wright and Wright Outdoor Solution’s culture of safety and employee ownership. Comply with applicable federal, state, and local laws, rules, and regulations; maintains knowledge of and follows all company policies and procedures. Maintain regular and punctual attendance at work and meetings. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Working longer hours during peak selling periods with the high potential for weekend work as necessary. Ability to provide effective site risk assessment, addressing hazards, site conditions, tree conditions, etc. Ability to function effectively in a fast-paced work environment. Strong outgoing personality to effectively communicate with clients in a professional social setting. Willingness to conduct client presentations for business development. Position may require some outside travel. During emergencies or natural disasters may be required to be on duty for the duration of the disaster. JOB REQUIREMENTS: ISA Arborist Certification. 2 - 5 years or more of arboriculture and or horticulture experience. High School Diploma. Associate’s or Bachelor’s Degree in an environmental field (preferred). Valid Iowa – Driver’s License. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Experience in a sales-oriented environment. Ability to identify problems and work in conjunction with others to implement effective solutions. Excellent verbal, inter-personal and written communication skills with both clients and co-workers. Advanced knowledge of tree/shrub identification, diagnostics, and services. Working knowledge of ANSI standards relative to the industry. Ability to assess all types of risk on a job site, including utilities, tree conditions, site conditions, etc. Basic computer skills (Microsoft Office). Proven sales track record and ability to attain required sales goals. Ability to effectively price tree care recommendations and other services offered by Wright Outdoor Solutions. Excellent organizational skills – ability to effectively prioritize multiple tasks. Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with employees and vendors. Wright Outdoor Solutions employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. https://wrightoutdoorsolutions.com/privacy-policy