What are the responsibilities and job description for the Security Officer/Guard position at WSSC Water?
The Security Officer/Guard performs general patrol and access control duties in the safeguarding of Commission employees, general public, buildings and grounds against damages from natural causes, abuse or misuse by the public, and violations by employees. Operates the security control communications center and serves as radio dispatcher, monitors the Commission’s central intrusion-fire alarm computer station. Serves as the pool vehicle coordinator the RGH building and all associated record-keeping.
Essential Functions
- Patrols Commission buildings and/or property to detect and prevent fire, theft, damage, accidents, trespassing, sabotage and other related dangerous situations; investigates calls and complaints involving the reporting of fires, theft, accidents and hazards
- Monitors and evaluates Commission-wide central alarm system for fire, intrusion and duress alarms, contacts responsible local police/fire/emergency agency or WSSC employee(s) as required for response
Monitors Commission wide CCTV system, evaluates and contacts responsible local police/fire/emergency agency or WSSC employee(s)as required for response
Operates Security’s radio base station by dispatching emergency and regular calls for service to patrol officers or other proper authorities
Coordinates interaction of WSSC police officers in the field with officers from other police agencies
Summons emergency apparatus, uses fire extinguisher, applies first aid or CPR and alerts occupants of hazardous conditions
Coordinates via two-way radio, radio base station and telephone with WSSC Safety Division, designated WSSC floor monitors and outside agencies during emergency evacuation events
Receives and notifies proper authorities for all Commission-wide 911 and emergency elevator calls
Enters all call for service in Perceptive tracking software
Checks passes and/or credentials of persons seeking to enter Commission property and denies entrance to the unauthorized
Dispenses information and enforces Commission rules, regulations and policies
Maintains a daily log of activities and other security matters
Controls and issues pool vehicles assigned to the headquarters building and completes all administrative tasks associated with being a pool coordinator
Other Functions
- Receives and logs procurement bid documents
- Receives, scans and logs permit services applications
Directs persons with complaints and inquiries to the proper authorities
Patrols grounds
Maintains all work areas in a safe and sanitary condition
Instructs the public on proper use of night depositories
Directs/controls pedestrian and vehicular traffic and issues traffic citations when required
Inspects walkways and other public areas, eliminating hazardous conditions when noted
Performs other related duties as required
Work Environment And Physical Demands
Must be able to walk and stand for extended periods of time.
Required Knowledge, Skills, And Abilities
- Thorough working knowledge of security and safety measures
- Ability to gain knowledge of and apply Commission policies and regulations and operational procedures conducted at various facilities
Ability to understand and follow verbal and written instructions
Ability to deal tactfully, courteously and efficiently with employees and the general public
Ability to exercise good judgement and perform effectively under emergency conditions
Ability to operate a computer-aided central alarm station
Ability to obtain and maintain MILES/NCIC access certification
Ability to effectively document shift and/or incident activity
Ability to work with minimum supervision
Ability to operate several different communications devices including two-way radios, radio base station and telephones simultaneously during emergency and non-emergency events
Ability to operate computers and utilize key security software including access control and visitor management, close-circuit television monitors and analytics, security alarms and related systems
Minimum Education, Experience Requirements
- High school diploma or equivalent
- 1 years physical security experience (e.g. guard, patrol, etc.)
- 1 year radio dispatch experience
Performs general patrol and access control duties in the safeguarding of Commission employees, general public, buildings and grounds against damages from natural causes, abuse or misuse by the public, and violations by employees. Operates the security control communications center and serves as radio dispatcher, monitors the Commission’s central intrusion-fire alarm computer station. Serves as the pool vehicle coordinator the RGH building and all associated records keeping.
Salary : $18 - $27
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