Service line

The incumbent is responsible for the strategic leadership, growth, and program development for orthopedics, spine, neurosciences and pain services and programs across the market.

The director works in collaboration with physicians and clinical leadership to establish and execute effective initiatives, plans and tactics for programs, physician integration and engagement, and resource utilization with the objective of increasing growth, quality, efficiency, physician satisfaction and patient experience.

The director is responsible for key operational departments across WVU Medicine North as assigned, including therapy services and ensuring effective physician clinic operations in orthopedics, spine, sports medicine and pain.

MINIMUM QUALIFICATIONS :

EDUCATION, CERTIFICATION, AND / OR LICENSURE :

1. Master’s Degree in Health Administration, Nursing, Business, or a health care related field from an accredited institution.

EXPERIENCE :

1. Five (5) years’ experience in a leadership role.

2. Three (3) years’ experience in a role working with data analytics and data management.

PREFERRED QUALIFICATIONS :

EXPERIENCE :

1. Experience in directing clinical areas, working closely with physicians, and developing clinical strategies, implementing operational efforts, and measuring outcomes.

2. Experience in physician clinic and / or physician practice management.

CORE DUTIES AND RESPONSIBILITIES : The statements described here are intended to describe the general nature of work being performed by people assigned to this position.

They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.

1. Partners with the Neurosurgery Medical Director, Chief of Orthopedics, and other key physician leaders within Orthopedics, Spine, Sports Medicine, and Pain and in collaboration with clinicians, physicians and administration, develops, implements, and monitors, clinical program goals for the inpatient and ambulatory settings.

2. Provides leadership and strategic vision to develop and operationalize standard processes relating to Orthopedics, Spine, Sports Medicine, and Pain clinical programs.

Collaborates with key leaders and departments to develop system goals, action plans and program evaluation.

3. In collaboration with key stakeholders, develops processes, tools and policies to ensure appropriate utilization management.

Works closely with the Medical Directors and / or Physician leaders to provide support and education, facilitate standardization and create best practices for issues related to level of care, appropriateness, documentation, and other related issues that require clinical input.

4. Promotes and maintains positive relationships with medical staff, administration, Medical Group, hospital personnel, post-acute providers, payers, and other community entities relative to Orthopedics, Spine, Sports Medicine and Pain clinical programs.

Creates and maintains network with post-acute providers.

5. Participates in system-wide Orthopedics, Spine, Sports Medicine and Pain related teams. Assists in the development, implementation, and evaluation of systems to define measure and improve quality as well as optimize the delivery of clinical programs throughout the system and community

6. Stays abreast of clinical program innovations through local, regional, and national networking and acts as a subject matter expert within the system.

7. Acts as department liaison and represents the department’s needs in various group meetings. Involved with departmental community outreach effort on behalf of satellite clinics.

8. Supports clinical research and helps to emphasize this throughout all clinical program initiatives

9. Determines most efficient and cost-effective means for gathering and analyzing data needed to support departmental goals and achieve growth through the accomplishment of long-range goals and objectives.

10. Participates in the collection and analysis of all quality / performance data and develops meaningful action plans to address identified internal and external opportunities for improvement in patient care.

11. Responsible for ensuring effective provider clinic operations within Orthopedics, Spine, Sports Medicine and Pain.

12. Collaborates with leadership to develop departmental / clinic budgets, reviews budgetary compliance and progress for all departmental activities including but not limited to, clinical operations and special projects.

13. Collaborates with Revenue Cycle and Health Information Management related to departmental coding and billing for clinical site / sections.

Maintains knowledge of billing-related matters for development of specialties and communicates pertinent information to providers, residents, advanced practice providers, clinical and clerical staff.

14. Works with leadership and key stakeholders to ensure that the overall plan for the service lines are aligned with the other components of the clinical and academic components of the clinical enterprise.

15. Responsible for the delivery and performance of both inpatient and outpatient therapy services (PT, OT and SLP) across the Eastern region.

PHYSICAL REQUIREMENTS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must meet Department of Labor’s MEDIUM duty standard (MEDIUM WORK- exerting up to 50 pounds of force occasionally, and / or up to 20 pounds of force frequently, and / or up to 10 pounds of force constantly)

WORKING ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. May be scheduled to work various shifts based on departmental and patient needs.

2. May be required to travel between facilities / buildings.

SKILLS AND ABILITIES :

1. Ability to Communicate verbally and in writing.

2. Ability and willingness to utilized computer software and applications.

3. Ability to use a multi-line telephone

4. Demonstrates well-defined organizational and time management skills.

Last updated : 2024-08-19