Housekeeper (FT/PT)

• Medical Benefits
• 401K
• Paid Time Off
• Tuition Reimbursement
• Vacation Travel Discounts 
• Dental
• Vision
• Spending accounts
• Life and accident coverage
• Disability

• Voluntary income protection benefits.
• Wellness program.
• Employee Assistance Program.
• Paid time off, parental leave, and holidays.
• Legal and identity theft plan.

• Cleans resort units to include sleeping quarters, kitchens, bathrooms, and living rooms: Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dust, and sanitizes bathrooms, kitchens, and lobbies.  Makes beds.  Replenishes supplies, such as kitchenware and toiletries.  Sorts, counts, folds, marks, or carries linens. Observe precautions required to protect resort guests and guest property, and report damage, theft, and found articles to supervisors. (60% time)
• Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to a resolution to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up.  Make appropriate service recovery recommendations. Promote teamwork and quality service through daily communications and coordination with other departments. (10% time)
• Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (15% time)
• Build a “Count On Me” Culture: Continuously
  exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates, and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time)
• Performs other duties as needed (5% time)

• High School diploma or equivalent preferred.
• Detail-oriented with organizational skills.
• Familiarity with cleaning products and equipment.
• Ability to read and comprehend routine instructions, short correspondence, and memos.
• Ability to give high priority to customer service.
• Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
• Must be people-oriented and able to work independently or with others as needed.
• Knows general cleaning concepts.
• Knows cleaning chemicals.
• Has to experience with cleaning tools and equipment.
• Six months related housekeeping experience.

Salary : $0