Senior Design Researcher

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. About the role As a Senior Design Researcher you will be confidently running and leading research with product teams. You will conduct research activities across a range of methods, techniques and complexity of studies including both evaluative and generative. You will be extending your skills into increasingly complex and larger projects. You will help influence road maps and problems to solve for the teams you are working with. With support, you’ll partner with leaders in your area of the business to identify tactical and strategic research needs.  You’ll have an overview of all research occurring within your area, making connections between studies and insights. You’ll champion your product teams working towards a user-centered future. Applications must have a portfolio submitted to support the application. Why Xero? At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.   Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life. Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.  Xero will work with anyone who is not vaccinated, or prefers not to disclose their vaccination status, to determine what reasonable accommodations can be provided to ensure their role can be performed safely.