Sales Support Representative

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

C2, A Xerox Business Solutions Company, is now hiring for a Sales Support Representative who will be responsible for generating customer proposals, quotes, deal registrations, managing customer renewals, interfacing with vendor partners and inputting data into our CRM system, as well as collaborating with our marketing team. The office is located in Colchester, Vermont, however the candidate will be able to enjoy a hybrid home/work environment with the opportunity for growth into territory outside sales.

Responsibilities:

• Works closely with Senior Account Executives to provide excellent customer service to our clients
• Generate customer-facing quotes using quoting tool
• Manage customer hardware and software support renewals
• Register and maintain opportunities with channel partners
• Manage opportunities and contacts within CRM
• Track and communicate order status with clients
• Participate in sales, business and technical training courses to increase awareness of our channel partners’ solutions
• Understand a wide range of hardware and software product solutions and technologies

Qualifications:

• Bachelor’s degree or equivalent experience
• Strong Microsoft Office Skills, especially Excel
• Passion for relationship building with strong negotiation, interpersonal and communication skills along with the ability to work independently
• Creative and solution-seeking with natural curiosity and passion for personal and professional growth
• 2 years’ experience in customer service or sales; infrastructure-related sales a bonus
• Enterprise IT network and infrastructure design and product knowledge familiarity or an aptitude to quickly ramp up on product hardware and software solutions also a bonus

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.© 2020 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

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