What are the responsibilities and job description for the Floorplan Administrator position at XLERATE GROUP?
Job Details
Description
Summary
The Floorplan Administrator will facilitate, reconcile and audit the floorplan inventory of its customers which includes: Customer service, dealer communications, collections, title control and sales promotion.
Essential Functions:
Responsible for:
- Provide efficient and courteous service to all customers at all times.
- Always exhibit ‘hands on’ and direct approach with customers.
- Work well independently as well as a team player.
- Timely communication of issues that may be deemed as detrimental to the success of operations to Management.
- Develop a thorough understanding of policies, processes and procedures relative to the floorplan industry.
- Daily reconciliation of floorplan accounts.
- Strong understanding of title processing and title management
- Prepare and review status reports for internal management and dealer customers.
- Maintain accurate dealer and floorplan industry contacts at all times.
- Performs other duties as necessary.
Qualifications:
Education:
Bachelor’s degree preferred or equivalent experience in the automotive finance industry or consumer/commercial lending industry.
Experience:
Computer Proficient
Skills:
Should be highly organized, self motivated and self disciplined. Highly customer service orientated.
Requirements:
Must be at least 21 years of age
Must possess a valid driver’s license
Must be able to read, write and speak English fluently.
Environment:
The environment of the Office Manager involves working in the office at a desk for extended periods. Those working in this position are subject to repeated hours working at a computer and while sitting at a desk.
The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.