Operations Supervisor

Xpedient is a full-service 3rd party logistics provider. We have experience helping a diverse client base in warehousing services, transportation management, supply chain management, order fulfillment and labor needs. We are dedicated to optimizing warehouse operations and providing the best in business analytics with state-of-the-art tools. Our team will help from the high-level strategies all the way through successful hands-on implementation. This position will be an important part of a start up as we grow new business. 

General Purpose

This working Operations Supervisor is expected to meet and exceed set targets through managing their customers, driving operational performance, and developing a world class team with world class quality. This position is a premier role within the organization, as the supervisor supports the daily operations and business of a new distribution center.

People:

• Communicates effectively.
• Motivates team members positively and effectively.
• Creates an environment conducive to success by promoting and recognizing initiatives.
• Manage a full budget daily.
• Partners with dedicated customer on a long term basis.
• Drives performance financially and culturally.
• Ensures high employee satisfaction and attendance.
• Promotes teamwork and cooperation among team members.
• Leads by example.
• Take full responsibility and the required action on disciplinary procedures.
• Ensures all members of the team meet targets consistently.
• Ensures a safe and harmonious working environment for all team members.
   

Performance

• Manage customer through proactive communication and data driven results
• Understand and meet production targets
• Review and evaluate performance reports
• Meet production targets for the team
• Follow up on production targets for the team
• Take full responsibility for team results
• Set priorities
• Take charge of scheduling work and tasks

Quality

• Have a clear understanding of quality expectations
• Set up quality goals for the team
• Drive quality in everything we do
• Be actively involved in problem solving and propose improvements
• Responsible for ensuring that both internal and external KPIs are achieved daily

Culture

• Conduct yourself in a manner consistent with our principles.
• Drive a high performance culture
• Make Xpedient an enjoyable place to work
• Show leadership by developing people

Safety

• Observe and follow health and safety regulations 
• Enforces operating instructions and safety policies.
• Assist management in establishing warehouse standards and procedures
• Maintain detailed records of safety incidents
• Assign designated safety personnel
• Maintain warehouse in a clean, safe, and orderly condition. 

Minimum Requirements

• Have worked in a warehouse environment at a Manager level
• Utilized a WMS extensively
• P&L Management Experience
• Have worked with figures and understand basic mathematics needed for reporting, analysis, and differentiation purposes.
• Manage your time effectively and be focused on setting clear objectives and priorities
• Have managed a large team of people across multiple shifts
• Have knowledge of workforce management and industry best practices

 Personality Profile:

• Be self motivated and commercially minded.
• Have effective analytical skills to analyze results and make decisions based on facts and figures.
• Inspire other people to reach their full potential.
• Take ownership for quality, competence, and commitment.
• Enjoy/thrive on autonomy and be results focused.
• Be highly motivated and prepared to work hard.
• Have high personal energy and enjoy a lively environment.
• Be highly flexible and welcome change/improvements
• Ability to handle multiple shift responsibility

Must be able to successfully pass a background check and drug screen. Xpedient Logistics is an Equal Opportunity Employer. Xpedient offers competitive wages, insurance benefits (medical, dental, vision and life), paid time off and holidays.

Xpedient offers competitive wages, supplemental insurance benefits (medical, dental, vision and life), paid time off and holidays.