What are the responsibilities and job description for the Community Specialist position at Xplor?
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.
We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.
We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.
Job Description
Join our Fitness and Wellbeing Vertical as Community Specialist to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
Mariana Tek’s mission is to help business owners succeed in the competitive industry of fitness. Its values of making life simple, moving with purpose, creating lasting communities and building products for people make this company more than just a tech solution- it’s a tool to create a fulfilling way of life.
As the Community Manager, you will report into the Director of Community.
You will be responsible for:
- Supporting all Mariana Tek community efforts both in real life and virtually across North America
- Creating, managing and cultivating both current Mariana Tek client relationships as well as potential prospects
- Developing and maintaining our client referral, retention, and partnership programs
- Curate content with a storytelling perspective from our Mariana Tek Community to power our narrative
- Guide and inform our social strategy to amplify client successes
- Increase of both Mariana Tek brand resonance and brand awareness
- The base salary pay range for this position is $76,000 - $90,000 USD.
- May be considered for a discretionary bonus.
Qualifications
- Has 5 years of experience in the health and fitness industry or in Health and Fitness adjacent industry.
- High level of integrity and organizational responsibility
- Strong connection to the Xplor Mission and Core Values
- Relationship Management: Possesses ability to create, deepen and nurture relationships.
- Strong communication skills: Expert listener and intentional speaker
- Event and Experience Management: Ability to create and manage both large and small events and experiences (IRL & Virtual)
- Strong content curation skills
- Possesses social media proficiency and can execute on the Mariana Tek social media strategy
- Possesses strong collaboration skills, strategic thinking and problem solving skills
Additional Information
Values and Life at Xplor
Our four core values that guide us from how we hire and recognise our team members to how we interact with our customers day to day:
Make life simple
Build for people
Move with purpose
Create lasting communities
If these values sound like you, and describe people you want to work with, you will thrive at Xplor.
As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.
Some of our perks and benefits are: *include additional benefits provided in your region*
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
- #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
- Access to free mental health support
- Flexible working arrangements
Ready to apply?
To start your application, please submit your resume and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.
All your information will be kept confidential according to EEO guidelines.
More about us
Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.
Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022.
Good to know
To be considered for employment, you must be legally authorized to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email.
To learn more about us and our products, please visit www.xplortechnologies.com/us/careers.
We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.com/us/recruitment-faqs.
Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community.
All Information will be kept confidential according to EEO guidelines.
Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
