What are the responsibilities and job description for the Service Associate position at Xtreme Clean Auto Wash?
About Xtreme Clean:
At Xtreme Clean, we believe that washing nine out of ten cars well is not good enough. If we do not get it right, we will make it right. We challenge industry norms to offer unique products and features to customers. Award-winning signage, architecture, and customer service deliver an unexpected brand experience.
Our daily operations are guided by the following Core Values – These values make up our DNA
- Stewardship
We are entrusted to take care of the resources that God has given us. We are relentless in our pursuit of helping each resource reach its fullest potential. This starts with our team and ends with our customers – we may be washing cars but taking care of people is our #1 goal.
- Excellence
We are the highest quality wash experience available. Period. Our appetite for improvement is insatiable – washing nine out of ten cars well is not good enough.
- Consistency
We are what we repeatedly do. We chose to do consistently what others only do occasionally.
About this role:
Xtreme Clean is on the lookout for dynamic individuals to join our Traverse City crew! In this position, you will uphold the core values of Xtreme Clean by ensuring the daily upkeep, maintenance, and organization of your designated wash location. You will work hand-in-hand with management to guarantee that the assigned wash site meets the utmost standards of cleanliness and efficiency.
Professional Skills:
- Organized, disciplined, and consistent
- Excellent communicator - enjoys customer service
- General aptitude with machinery, hydraulics, computers, plumbing, and electrical wiring
- Strong work ethic, able to manage time well – understands work/life balance
- Competent with Smart Phone apps and Microsoft products
- Works well independently as well with a team
The roles and responsibilities of this position include, but are not limited to:
- Resetting machines as needed
- Weekly Deep Cleaning of wash bays
- Customer Service
- Cleaning and maintaining grounds / equipment
- Light maintenance of car wash equipment
- Variety of tasks depending on the day
Requirements:
- Valid driver’s license
- Clean driving record
- Access to reliable transportation (no public transportation please)
- Ability to be in close proximity to chemicals.
- Ability to work directly with chemicals.
- Ability to lift and carry 50lbs
- Must pass a drug test prior to and during employment
- Able to pass a background check
- Weekend Availability (Weekends are required for this position)
- Willingness and availability to work during the early morning, late evening, overnight (Deep Cleaning times are based on wash volume and may need to be delayed during the shift time)
Job Type:
Part-time
Pay:
Starting at: $15/hr.
Benefits:
- Employee wash privileges
- Ability to work with most personal scheduling factors
- Service call stipend
- Mileage Reimbursement (If traveling to another market)
Schedule:
- Typically 20 Hours Per Week
- 4 – 8 Hours per shift
- Early Mornings/Late Evenings (Overnights and Day shifts as needed based on wash volume)
Experience:
- Customer Service: 1 year (Preferred)
Work Location:
Single location (Indoors and Outdoors)
Job Types: Full-time, Part-time, Temporary
Pay: From $15.00 per hour
Expected hours: 12 – 25 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overnight shift
Application Question(s):
- Are you able to be in close proximity to (20' or less), and work directly with chemicals used in car washing and cleaning?
- Weekends (Friday, Saturday, and Sunday) are required for this position. Are you willing to work up to 50 out of 52 weekends if needed?
Experience:
- Customer Service: 1 year (Preferred)
- Maintenance: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Overnight Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Traverse City, MI 49684: Relocate before starting work (Required)
Work Location: In person
Salary : $15