Senior Systems Engineer (Remote)

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you!

The Role: Xylem seeks to hire a Senior Systems Engineer to join the data center operations team. As a member of the data center operations team, you will have support responsibilities for operational software, servers and infrastructure in our Private Cloud Data Centers, focusing on storage technologies but also have responsibilities in other technology areas as well. You will work with a team of highly skilled Engineers, with an emphasis on storage, backups, disaster recovery, Windows operating systems and VMware technologies. Ideal candidates will have a positive attitude, passion for technology, and system support skills.

Essential Duties/Principal Responsibilities:

• Participate and at times, lead in infrastructure upgrades, deployments and troubleshooting for storage technologies utilized by backups, disaster recovery, monitoring, and virtualization technologies in our private cloud data centers. 
• Support and maintain storage related tools used by the team including the management of access, integrations and upgrades.
• Apply revisions to host system firmware and software and work with vendors to support related activities.
• Collaborate closely with peers on critical infrastructure including but not limited to data protection, backup processes, network, compute and virtualization.
• Participate in disaster recovery drills as needed to test and maintain appropriate service levels.
• Provide guidance and implement standards to efficiently manage solutions for a complex, multi-data center environment where stability, performance and recovery times are critical. 
• Work closely with security operations to maintain proper security posture.
• Travel periodically to work in private cloud data centers
• Participate in on call rotation.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or equivalent work experience.
• 7 years in an operational support environment supporting enterprise-grade applications and infrastructure.
• 5 years of experience in enterprise storage, SAN and Cisco UCS environments, designing, implementing and troubleshooting storage technologies with production workloads.
• 5 years of experience supporting VMware environments deployed to multiple data centers is required.
• 2 years of experience using (and administrating) enterprise monitoring tools is required.
• Excellent oral and written communication skills
• Experience using common Microsoft Office tools to review, create and update reports
• Potential travel (US and Canada) up to 15%. 
• Ability to prioritize and manage work with little guidance.

Preferred Experience:

• Industry-specific certifications are preferred.  Examples include but not limited to Microsoft, VMware and NetApp. 
• Experience with NetApp SnapMirror, deduplication, compression, SnapCenter, Cloud Insights and ONTAP is highly preferred.
• Experience supporting environments that utilize backup and disaster recovery solutions such as Cohesity, Veeam and Zerto is preferred.
• Experience with configuration tools such as Ansible or Terraform is preferred.
• Experience with monitoring tools Datadog, Nagios, or a similar tool is preferred.
• Experience with Docker, Kubernetes or similar technologies in a production environment is preferred.

We Offer You More Than Just “A Job”

• Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
• Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
• Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
• Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, Working Parents Networks and Non-Native English Speakers and Allies.

Physical Demands/Work Environment:

(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Regularly required to sit or stand, reach, bend and move about the facility
• May be required to lift up to 35 lbs.
• This is a fully remote position but will require occasional travel to the US and Canada for meetings or support of our physical data centers if required.

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $100,000 to $140,000 plus bonus. At Xylem, it is not typical for an individual to start at the top end of the range for the role however compensation decisions are dependent on the facts and circumstances of each case. We offer a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Salary : $100,000 - $140,000