What are the responsibilities and job description for the Sr. Mgr. Retail Operations position at YAMAHA MOTOR?
Yamaha has an excellent opportunity for a Sr. Manager Retail Operations to join our team in field position. The Sr. Manager Retail Operations will be responsible for profitability and asset growth of retail lending programs (i.e., Installment and Revolving programs). They will oversee all sales planning, dealer marketing, consumer marketing, event marketing, product development, product management, pricing, and dealer development activities in support of originations for Yamaha product sales. Coordinate growth strategies with National Sales Manager, Product Group Sr. Managers, YMFC-US Senior Leaders, and Yamaha Financial Services Group Managers.
What you’ll be doing:
- Achieve retail finance sales objectives including application volume, $ origination volume, and retail finance penetration %. Develop and lead execution of annual sales plan and budgets.
- Create marketing strategies spanning dealer (indirect), consumer (direct) and event marketing channels. Ensure marketing plans are coordinated with internal/external Product Group business partners.
- Design and manage retail finance promotions to attain targeted penetration rates, profitability, and asset growth.
- Establish reporting and measurement system and processes to track competitive activity and benchmark Yamaha retail pricing, promotions, distribution, and product features – relative to OEM and third-party competitors. Communicate findings to YMFUS and YMUS business partners.
- Oversee management of Dealer Support operations sales and servicing channels.
- Manage relationships with Product Group business partners.
- Lead planning/budgeting activities for programs, marketing, and dealer development sales activities.
- Develop and maintain strong dealer relationships via sales planning team and analytics group. Monitor monthly, quarterly, and annual sales reporting to identify emerging variances in dealers’ sales volume, suspicious activity incidences, credit loss performance, dealer satisfaction, and customer experience. Lead and oversee development of action plans to resolve variances. Regularly communicate status of dealer network through monthly & quarterly communications to YMFC-US leadership team and product group senior leadership.
What you’ll need to be successful:
What’s in it for you:
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees. |
