What are the responsibilities and job description for the Help Desk Support position at Yoh?
Location: Irvine, CA (fully remote, eventually hybrid)
Salary: Based on Experience
Job Description: Provides first level IT support for all end-users via telephone, email or chat. Troubleshoots and resolves hardware, software and voice/data communication systems issues. Escalates calls when appropriate. Writes concise, informative service tickets. Follows up on all tickets in a timely manner and pursues issues through to resolution. Requires experience using ticketing systems and writing technical support reports and documentation. Must possess broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks. Years Experience: 1-2.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit [ Link removed ] - Click here to apply to Help Desk Supportto contact us if you are an individual with a disability and require accommodation in the application process.
Salary: Based on Experience
Job Description: Provides first level IT support for all end-users via telephone, email or chat. Troubleshoots and resolves hardware, software and voice/data communication systems issues. Escalates calls when appropriate. Writes concise, informative service tickets. Follows up on all tickets in a timely manner and pursues issues through to resolution. Requires experience using ticketing systems and writing technical support reports and documentation. Must possess broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks. Years Experience: 1-2.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit [ Link removed ] - Click here to apply to Help Desk Supportto contact us if you are an individual with a disability and require accommodation in the application process.
Recommended Skills
- Laptops
- Operational Systems
- Printing And Screen Printing
- Software Applications
- Technical Support
- Data Transmissions
Help Desk Technician II
Unite Information Technology Services Inc -
Huntington, CA
Help Desk Analyst
Nationwide IT Services -
San Clemente, CA
Senior/Staff Software Engineer - Identity
The Trade Desk -
Irvine, CA