What are the responsibilities and job description for the Collections Representative position at York General?
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Position Title: Collections Representative, Patient Accounts - Full Time (FT)
Department: Patient Accounts
Reports to: Director, Patient Accounts
Nature of Work
York General is looking for a full-time, 40-hour-per-week candidate to join our fast-paced office. If you have a love of customer service and are looking for a Monday through Friday day-shift job with excellent benefits, this is the job for you!
Highlights of the Position
- Rewarding Career: Help people in our community resolve their debts and improve their financial situations.
- Contribute to Healthcare: Play a crucial role in the healthcare system by helping patients understand their medical bills, insurance coverage, and payment options.
- Great hours: Monday through Friday (8:30am - 5:00pm)
- Employee-centered: York General was named Modern Healthcare's Best Place to Work for 10 years in a row!
What You'll Do
- Posting accounts receivable payments
- Coordinating payment plans, bank loans, and financial assistance with patients
- Referring past due balances to collections
- Working legal garnishments in cooperation with our designated counsel
What You Need
- High School diploma or equivalent
- 501(r) collections experience preferred
- Ability to respond effectively to sensitive inquiries
- Skills in problem solving and conflict resolution
York General offers a full benefits package.
