What are the responsibilities and job description for the Front Office Receptionist position at Your Medical Home?
Job Description: Front Office Specialist
Position Summary:
We are excited to grow our Medical Office Team and are looking to hire a Full-Time Front Office Specialist.
Primary Responsibilities:
- Coordinate flow of information and communication and disseminate it according to plan/strategy
- Promote products and services through public relations
- Create thought leadership materials
- Manage Birdeye: Check-in, EMR and patient accounts
- Billing Question Knowledge and filling
- Schedule patients return visits
- Ask patient about the visit and send Birdeye reviews
- Send referrals and manage work comp
- Obtain personal and insurance information
- Patient Calls
- Manage front office
- Help with billing and office administration
Requirements:
- Previous medical experience is strongly preferred
- Knowledgeable and familiar with the E-Clinicals system
- High school diploma required
- Bilingual (Spanish) preferred
- 2 year of front desk experience/ medical background
- Ability to juggle multiple priorities and tasks in a fast-paced setting
- Excellent written and verbal communication within and across teams internally and externally.
- Proactive and self-sufficient nature, and enthusiasm toward assignments
- Ability to work independently
Daily Routine:
- Prepare for patients visit
- Greet and Check-in
- Take insurance ID
- Verify and update Insurance (if required)
- Update missing information in ECW
- Let NP/Tech/LVN know that the patient is ready
- Keep patient informed about scheduled
appointment time
Job Type: Full-time
Pay: $10.00 - $15.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Acute care
- Clinic
- Medical office
- Private practice
- Telehealth
- Urgent care center
Medical specialties:
- Urgent Care
Schedule:
- Day shift
- Holidays
- Rotating shift
- Rotating weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $10 - $15
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