ACH / Wires Specialist, E-Services - Community Credit Union

Company Profile: 

Located on the beautiful California coast, Santa Cruz Community Credit Union (SCCCU) is a community-development and low-income certified credit union, serving Santa Cruz County and parts of Monterey County.  Its mission focuses on economic justice and ensuring that all people, organizations and companies have access to the financial services and financial tools they need. 

Job Summary: 

Reporting to the E-Services Director, the ACH / Wires Specialist is responsible for daily ACH and share-draft exceptions, late return share-draft, ACH, return check items, ACH stop payments, processing levies, inputting/posting/verifying incoming/outgoing wires, processing negative share account mailings and account closures, using Payments Exchange software.  In addition, this person will maintain records pertaining to record retention and may cross-train on credit card duties. 

Duties / Responsibilities: 

Process daily ACH, share draft exception files, wire verifications, coordinate workflow/scheduling, optimize availability, in accordance with established SCCCU policies/procedures and adherence with related rules, laws and regulations;

Complete ACH and share-draft returns/stops, in a timely and accurate manner;

Input wires and verify wire entries with accuracy in a timely manner;

Process levies; hold funds on accounts levied, while maintaining documentation; issue checks to government agencies and disburse accordingly;

Mail letters to members, in connection negative accounts and close as necessary;

Maintain records and documents necessary for audits. 

Qualifications: 

At least high school diploma; AA / AS Degree preferred;

At least 6 months of recent and relevant experience in a similar role;

Experience working with mathematical concepts such as fractions, percentages, ratios and proportions to practical situations;

Proficiency in the Microsoft Office suite of products, 10-key calculator and standard office equipment;

Attend and/or participate in ongoing compliance training and other job-related training;

Ability to work effectively alone and within a team environment, in a fast-paced, diverse environment and perform efficiently under pressure;

Exemplary time management, organizational, attention to detail, multi-tasking, problem-solving, research, analytical, customer service and  follow-through skills;

Exemplary oral and written communication and interpersonal skills;

Holder of valid CA driver’s license, clean driving record, reliable transportation;

Must be able to be bondable. 

Compensation:

$20.34 - $30.51 per hour DOE, for this full-time non-exempt position. 

Benefits:

Medical, dental, vision coverage for employee;

15 days’ accrued paid vacation in 1st 3 years of employment and rising incrementally thereafter;

Paid accrued sick leave;

10 paid public holidays

1 paid floater day;

401(K) with annual company match after 1 year of service. 

Working Hours:

8:00 AM – 4:30 PM - Monday – Friday 

Location:

Santa Cruz, CA (in-office – not remote position) 

Commitment to Diversity:

Santa Cruz Community Credit Union is committed to employing qualified staff who are dedicated to our members and to recruiting and hiring people from diverse backgrounds.  Diversity means that we will foster a cultural awareness, promote mutual understanding, respect and provide suitable role models for helping all members, including those that are underserved and unbanked.