Front Counter Assistant

Are you looking for a change from being in the restaurant or hospitality industry? Hotel front desk? Retail store? Maybe even medical?

Ever wanted to work in a high-end automotive business? Are you trustworthy, dependable, have at least 2 years of customer service experience, have great people skills, and are well-organized? We can teach you the rest!

Would you enjoy being part of a small team with a family-like culture? Our clients expect a high level of customer service, would you be able to deliver that?

We are fast growing auto repair facility and we are looking for a full-time Customer Experience Coordinator (front office manager).

Get your life back: NO working late nights! NO working weekends! NO working on holidays!

No more financial surprises: Steady, bimonthly paychecks, clear bonus system with potential to grow

Full benefits: Paid Vacation, Paid Sick Days, Personal Time Off, Fully covered Health, Pension Plan

This role is very important to the success of our business. The primary job of this position is to ensure clients get great service by being the "backbone" of our high end shop!

WHAT YOU'LL DO:

PRIMARY:

• Office Support: Perform a variety of customer service and administrative duties as needed by the shop. This may include such things as answering phones, scheduling, running various errands, updating the workflow-board, checking-in/out customers, cleaning the office, assisting customers at the counter, performing call backs to previous clients, other tasks as directed by business need and organizing and maintain an orderly appearance throughout the front office.

SECONDARY:

• Prepare Paperwork: Prepare paperwork for Vendors and Loaner Vehicle Paperwork for customers
• Sales: When needed, assisting in selling services to customers under the guidance of a Service Advisor or Manager.

WHAT WE'RE LOOKING FOR:

• Well Dressed, Bright Smile, Clean, Professional Appearance: We're a believer in relationships, with our fellow team members and customers. The professional nature of what you do, matters.
• Computer Knowledge: Must possess a working knowledge of how to use a computer.
• Customer Service Skills: Must have at least 1 year in any customer service or administration relation position.
• Organizational & Focus Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions
• Communication Skills: Must be able to communicate in English fluently, both in verbal and in written form. This includes the use of a telephone.

PHYSCIAL DEMANDS:

WHY WORK FOR US:

· Growth opportunities and room for advancement

· Exceptionally equipped and well-maintained shop

· Company paid Health Insurance

· Fun, active and positive work environment

· Excellent ongoing training and development

· Tech savvy

· Great clientele and networking

· Opportunity for performance-based pay increases

· Competitive wage bonuses

Sales, service advisor, server, waiter, bartender, office manager, store manager, auto, technician, front desk, customer service, retail, manager

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Englewood, CO 80110: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: In person

Salary : $50,000 - $70,000