Key Holder/Sales Associate (TEMP)

Company Profile

Zadig & Voltaire was born in 1997 in Paris. It is an exciting, highly successful French brand offering affordable luxury fashion for women, men and kids. The brand has been selling its edgy Rock & Roll chic including beautiful knitwear, jersey, leather, accessories and jewelry. It embodies the effortless and luxury twist and reshapes the high-end market. Leather jackets, cashmere jumpers, silk tops, this is Zadig signature style! It is strongly developing in the world and we are looking for talented people to get involved.

Our website: http://www.zadigetvoltaire.com

Overview

We are seeking a motivated Fulltime Keyholder to join our Retail Management team in our Carlsbad Premium Outlet boutique. Responsibilities include, but are not limited to, achieving sales objectives, maintaining and achieving high operational standards, exceeding merchandising goals, building a highly motivated team, and furthering associates’ skills and clientele base.

Job Responsibilities

· Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on customers' needs.

· Proactively seeking opportunities to up sell and add-on additional merchandise, while enhancing the customer's experience, not overwhelming them.

· Establishing, meeting, and exceeding sales and performance goals

· Building lasting relationships with customers and expanding the client book

· Connecting with customers and understanding their needs, such as documenting and communicating customer requests

· Accurately and efficiently facilitating and overseeing customer purchases and return transactions

· Watching for, recognizing, and handling loss prevention situations by displaying exemplary customer service

· Maintaining a knowledge of inventory, setting sales goals, and training of sales associates

· Ensuring that store merchandising, windows, and visual displays are maintained and consistent with the brand image

· Maintaining clear, concise, and constructive communication lines open between sales team

· Maintaining employee relations, problem solving, and acting as a leader

· Maintain professional, positive work environment

Position Requirements

· Exceptional communication skills, written and verbal

· Strong work ethic and leadership qualities

· Ability to analyze sales reports and data to determine business needs and develop strategies

· Know how to trouble shoot, problem solve, and work well under pressure

· Ability to multi-task, prioritize

· Strong organizational and customer service skills

· Resourceful, hands-on, and able to sense urgency

Education and Training

· HS Diploma Required

Experience

· Minimum 2 years of luxury/retail store environment

Job Types: Full-time

Job Types: Full-time, Part-time, Temporary

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

COVID-19 considerations:
Proper COVID cleaning procedures are regularly

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location