What are the responsibilities and job description for the Customer Support Representative position at Zan's Refuse Service, Inc?
“An opportunity to join a growing, stable and recession proof company that values hard work and dedication from our talented team.”
We're looking for another valued team member to come aboard to support our wonderful Residential and Commercial customers.
This role serves as an additional point of contact for employees working in the field to customers on all matters pertaining to the day to day operations of the company. Customer service is key.
This person must think quickly on their feet, be able to multitask and manage multiple assignments at once, especially in MS Excel and must have attention to detail. Must be comfortable working in a fast-paced work environment. This person must possess basic problem solving skills and demonstrate common sense. High Energy is a great trait for success in this role, but not required.
Applicant must be able to demonstrate prior work experience where they showed attention to detail, MS Excel, multitasking and customer service phone skills.
Job responsibilities will include:
Answering the phone
Handling general administrative duties
Customer service
Special projects as assigned.
Must be proficient in MS Word and Excel. Person must be punctual, outgoing, friendly, positive, trustworthy and able to produce references upon request.
We offer Medical, Dental, 401k plan, disability coverage, life insurance, accident coverage and paid holidays.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Application Question(s):
- Tell us why you would be a great fit for this role?
- What are you looking for in your next opportunity with us?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
