Assistant Manager

Our mission at Zaxby’s is to consistently create encore experiences that enrich lives, one person at a time.

We do that by:

• Being Guest Focused – from the design of our dining room to developing menu items, we keep our guests in the center of everything we do.
• Developing a Competent Caring Team – we realize our people are our greatest asset. We strive to attract the best because as they grow, we grow.
• Operational Excellence and Continuous Improvement – we hold ourselves to the highest standards and we are never satisfied with the status quo.

We are a locally-owned, family-run, franchisee currently looking for:

Assistant Managers . . . .

. . . . who are enthusiastic leaders, ready to train, support, and manage a team that is committed to creating encore experiences that result in lifelong guests. By treating everyone they encounter – Guests, Team Members, and Vendors - with genuine courtesy and respect, our managers play an integral role in developing a corporate culture that leads to a positive, uplifting work environment where people can grow and thrive.

As a part of our Zaxby’s family you will:

• Have a reasonable 40 – 45 hour work week
• Receive competitive pay
• Enjoy FREE manager meals
• Strong Opportunity for growth and advancement as we continue to build more restaurants

As a Zaxby’s Assistant Manager you will:

• Complete all training requirements including:
• Zaxby’s Learning Center Learning Plan and Basic Operations Training
• Food Safety Certification and Manager Certification
• Any additional training required by Zaxby's
• Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
• Ensure team members receive proper training including ongoing coaching and development
• Create a welcoming environment for Guests and Team Members
• Oversee inventory control to ensure we consistently provide fresh, hot food with a smile to every Guest while also managing costs
• Plan and delegate shift assignments including communicating expectations and adjusting as needed
• Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals.
• Maintain operational standards and ensure compliance with all Zaxby’s Franchising LLC
• Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
• Communicate well with Team Members and other Managers
• Strive for operational excellence in every aspect of the restaurant
• Maintain accurate, detailed accounting on all daily paperwork
• Develop talent of our Team Members through ongoing training and feedback
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
• Increase sales and profits through great Team Members by providing ENCORE experiences to our Guests and managing food and labor costs
• All other duties necessary to ensure restaurant operations function properly
• Be a Zaxby’s Brand Cheerleader!

Additional Info

Initial Job Requirements:

• Education: High school diploma or equivalent
• Experience: 1 yr. experience managing people in a restaurant environment.
• Office environment; work with computer and office equipment. Restaurant environment; work with advanced kitchen and front-of-house operational equipment.
• Previous restaurant experiences preferred.

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.

• Sit, stand and walk continously
• Occasionally stoop, bend, crouch or climb, including the use of ladders
• Frequently lift, push, pull and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading and writing
• Maintain effective audio-visual perception and judgement to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers and potentially hazardous equipment

As a licensee of Zaxby’s Franchise, LLC, we strive to exhibit those original values. This job is offered by Zax of Mechanicsville, LLC. If hired the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs for their Team.

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Paid training
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 1 year (Preferred)

License/Certification:

• drivers (Required)

Work Location: In person

Salary : $17 - $22