General Manager

Main Responsibilities of a General Manager

Responsible for every aspect of everyday supervision of store outlets

Responsible for resources management

Takes care of stock, staff, and sales management

General Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our general manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a general manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect general manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a General Manager

Recruiting and appraising staff

Training and supervising staff

Managing budgets

Maintaining financial and statistical records

Dealing with customer complaints and queries

Overseeing stock and pricing control

Maximizing profitability and productivity

Motivating staff to meet sales targets

Setting sales targets

Ensuring compliance with safety and health regulations

Preparing promotional displays and materials

Liaising with management

Taking care of promotional prospects, benefits, and salaries of their staff

Providing opportunities for staff advancements

General Manager Job Requirements:

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Others:

-Certification required additional pay

-One week paid vacation after certification

-Bonus twice a year

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.