What are the responsibilities and job description for the Outbound Sales Representative position at ZenBusiness Inc.?
The Role
We are looking for experienced, people-focused sales representatives that have a passion for supporting entrepreneurs.
This is a high-volume sales position, where you’ll need to be an active listener to understand the customer’s needs and offer the appropriate solution in each situation. In doing so, you’ll be presenting our products and services, demonstrating both features and benefits that will lead to generating revenue.
We are looking for someone with full-time availability Monday - Friday during the operating hours of 8 am and 6 pm CST (8-hour shift). This position will report to the Director of Outbound Sales and is a hybrid role, based in Austin, TX.
Responsibilities
- Provide customers with information and pricing about ZenBusiness products and services to effectively close sales.
- The primary role will be to follow up with outbound calls to prospective customers to help move the sales forward.
- Assist customers by phone and email inquiries to help move the progress of the sale forward by using ZenBusiness Sales Methodology.
- We expect you to make at least 60 outbound calls daily.
- Responsible for maintaining a high level of professionalism with customers and staying compliant while providing great service.
- Update customer information within Salesforce and TalkDesk during and after each customer contact.
- Stay updated on product knowledge and take the initiative to expand industry knowledge.
- Maintain high-call quality standards at all times.
- Meet quarterly sales targets and individual goals.
Qualifications
- High School Diploma/GED required.
- History and proven experience effectively prioritizing workload to meet objectives.
- Excellent interpersonal communication skills.
- Willing to learn, self-motivated, and a great team player.
- Be comfortable with change and uncertainty in a fast-paced office environment.
- You’ve been a part of a metric-driven environment.
Bonus Qualifications
- MacOS and G-Workspace knowledge is a plus!
- Experience with Salesforce or other CRM applications.
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