Contact Center Representative II - Outbound Salary in the United States

Contact Center Representative II - Outbound Salary

How much does a Contact Center Representative II - Outbound make in the United States? The average Contact Center Representative II - Outbound salary in the United States is $41,443 as of September 26, 2022, but the range typically falls between $35,691 and $48,821. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Pay Equity
Salary Salary + Bonus Benefits
Based on HR-reported data: a national average with a geographic differential
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25% $35,691 10% $30,455 90% $55,538 75% $48,821 $41,443 50%(Median)

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Job Description for Contact Center Representative II - Outbound

Contact Center Representative II - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative II - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative II - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative II - Outbound works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Contact Center Representative II - Outbound typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2022 Salary.com)... View full job description

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Job Openings for Contact Center Representative II - Outbound
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Peter Castle, Chief Operating Officer
VASO CORP
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2021
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Contact Center Representative II - Outbound Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Contact Center Representative II - Outbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
35691
48821
41443

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
44570
60814
51786
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative II - Outbound in the United States. The base salary for Contact Center Representative II - Outbound ranges from $35,691 to $48,821 with the average base salary of $41,443. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,570 to $60,814 with the average total cash compensation of $51,786.
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35691
48821

 

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Skills associated with Contact Center Representative II - Outbound: Customer Relationship Management (CRM) software, Customer Service Help Desk Software, Outbound Sales Calls, VoIP Software ...More

Salary estimation for Contact Center Representative II - Outbound at companies like : CHRISTOPHER & BANKS CORP, VASO CORP, WORLD FUEL SERVICES CORP

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