Product Technical Trainer

Req ID 61719 | Vernon Hills, United States

The Product Technical Trainer will educate Aftermarket North America customers, partners and employees on the use of ZF’s product, offering industry perspectives, in-depth product knowledge and best practices through instructor-led and online sessions.

Position Responsibilities:

• Deliver training in a variety of formats, including instructor-led, webinars, video and e-learning.
• Work with various teams to ensure the training curriculum is current with each product release update.
• Develop and maintain training content that can be used in in-person and online trainings, as well as e-learning modules and videos.
• Participate on project teams to identify ongoing training needs and creative delivery methods.
• Provide product expertise to internal and external customers enabling a comprehensive understanding of ZF’s features and functionality.
• Warranty processing and customer resolution Products Training curriculum and videos.
• Remain current on industry trends and related technology.
• Effectively manage training projects issues as necessary.
• Must have extensive product and market knowledge.
• Perform other duties as required.

Essential Skills and Experience:

• Bachelor’s degree required.
• 5 years technical product training.
• Microsoft Office, and superior presentation skills a must.
• Excellent communication and training development skills required.
• Up to 75% Travel required.

Preferred Skills and experience: Experience working in the automotive technology industry

Reporting to Position:

• Reports to Manager IAM NA National Sales Import
• Works closely with Product Management, Marketing, Sales, and Operations.

Physical demands: While performing the duties of this job, the associate is occasionally required to stand, sit, use hands to finger, handle or feel objects, tools; or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch, or crawl; talk or hear taste or smell. The associate must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to focus.

Work Environment: While performing the duties of the job, the associate works is exposed to a manufacturing floor atmosphere with some office exposure.

Be part of our ZF team as Product Technical Trainer and apply now!

Contact

Bethany Vijayakumar

DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran