PLAYER SERVICES CAGE CASHIER LEAD

Zia Park Casino
Hobbs, NM Full Time
POSTED ON 7/15/2024 CLOSED ON 7/25/2024

What are the responsibilities and job description for the PLAYER SERVICES CAGE CASHIER LEAD position at Zia Park Casino?

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

Penn Entertainment has thrilled and entertained guests since 1971 when it all began as a horse racing venue . From a single race track , we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering Red Carpet experience for each and every guest.

WE LOVE OUR WORK.

Essential Duties And Responsibilities

The following and other duties may be assigned as necessary:

  • Exchange tickets for cash
  • Exchange cash equivalents for front money deposits
  • Exchange approved checks for cash
  • Answer patron questions and provide solutions with a professional demeanor
  • Provide professional representation at internal and external meetings and events
  • Ensure interactions with internal and external guests follow the guidelines of the Mychoice reward program.
  • Performs other duties as may be assigned by department and/or company management.
  • Follow all cleaning, sanitation and PPE position specific guidelines.

Supervisory Responsibilities

This job has no supervisory responsibilities, but you will lead the employees

BRING US YOUR BEST.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • High school diploma or equivalent
  • One year of prior work experience
  • Must be proficient in Microsoft applications.
  • Previous money handling experience preferred
  • Must have the ability to work with mathematical concepts and apply concepts to practical situations
  • Must have the ability to read, write and speak English
  • Must have the ability to respond to common inquiries or complaints from guests
  • Must have the ability to read and interpret documents, such as safety rules and manuals
  • Must have the ability to present information and respond to questions from guests
  • This is a smoking environment in guest areas and a non-smoking, except for designated areas, employee environment
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
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