What are the responsibilities and job description for the Store Manager - Trainee - Full Time position at Ziker Cleaners Inc?
Ziker is looking for a full time Store Manager Trainee for our Toscana Park location (7424 Gumwood Rd, Granger). This position will start as a Sales Associate and progress into a Manager position after completion of the training program and proven leadership ability.
Our store hours are Monday - Friday 7:30 am to 6:00pm and Saturday 9:00 am to 3:00 pm. We are closed Sundays and holidays.
Your Role: Unite with an awesome team and a culture that strives to exceed customer expectations with every transaction. Our ideal candidate will be a positive and outgoing team player who strives to serve others and radiates a vibrant, genuine, honest, hard-working attitude.
Our Story: Ziker Cleaners is a small local business founded in 1917 by Joe Ziker. After 105 years, Ziker is still family owned and operated and takes pride in providing top quality garment care and service to our customers. We are committed to growth, innovation and providing a culture of giving back to our local community and promoting healthy and positive lifestyles.
We also pride ourselves in providing employees with necessary tools, feedback, support, and training.
Perks!
- Starting hourly rate $15-17 per hour
- Performance and pay review after 90 days, every 6 months thereafter
- Discounts on dry cleaning and laundry services
- Company Provided Uniforms
- Formal Training Program for company, industry, and the job
- Health, Life, and Dental Insurance and 401k with Company match
- Paid time off
Your Mission!
- Ability to make a great positive long lasting first impression.
- Ensure that all customer needs are satisfied in a prompt, efficient and professional manner on all incoming and outgoing orders.
- Follow procedures in the Customer Experience Training.
- Create and maintain a fun, friendly, and effective environment so team members are motivated to the highest level.
- Continually see to meet or exceed Key Result Areas (Revenue, Payroll, Customer Service).
- Responsible for opening, closing, and properly staffing the store.
- Responsible for hiring/termination, training, development, performance reviews and disciplinary action.
- Actively participate in the Ziker Outreach Volunteer Program.
Your (Required) Talents!
- Two years of college education or equivalent customer service experience.
- Talent for delivering a WOW customer service attitude
- Ability to work well with others as a team
- Possess excellent interpersonal communication skills
- Basic computer knowledge & internet navigation skills
- Detail oriented with excellent follow through
- Must be able to work weekends (Saturday), flexible schedule, and other locations
- Ability to stand and walk up to 4 hours without a break.
- Ability to lift 20 pounds.
To learn more about us, visit www.zikerfresh.com