What are the responsibilities and job description for the Market Manager position at Zilkr?
We are seeking a dynamic and enthusiastic Marketing Professional to join our management team. As an Market Manager, you will play a vital role in educating, navigating, and enrolling qualified applicants in a federal benefit program and internet service or wireless plans on behalf of participating providers. This position requires a passion for technology, excellent communication skills, and the ability to create engaging experiences for customers and staff.
Responsibilities:
- Represent the company and its partner providers at events, retail settings, and community outreach initiatives.
- Manage the staff engage with potential customers and applicants to educate them about the program and plans, their benefits, and the eligibility criteria.
- Provide personalized guidance to new staff members, helping them navigate the enrollment process and select the most suitable internet service or wireless plan.
- Demonstrate a strong understanding of the ACP and its offerings, ensuring accurate and up-to-date information is provided to customers.
- Collaborate with small business partners to promote the ACP and establish mutually beneficial relationships.
- Create compelling and interactive experiences that capture the attention of potential customers and drive enrollment in the program.
- Stay updated on the latest industry trends, promotions, and offerings from partner providers to effectively communicate and promote them to customers.
- Maintain thorough knowledge of local market conditions and competitor offerings to effectively position the providers as the optimal choice for customers.
- Complete necessary administrative tasks, such as tracking customer interactions, submitting enrollment documentation, and reporting on campaign performance.
Requirements:
- Previous experience in marketing, sales, or customer service is preferred.
- Excellent interpersonal and communication skills, with the ability to engage and connect with customers from diverse backgrounds.
- Strong knowledge of the internet service and wireless industry, including an understanding of different plans, pricing structures, and technical specifications.
- Familiarity with the Affordable Connectivity Program (ACP) or similar initiatives is a plus.
- Ability to work independently and proactively, while also being a collaborative team player.
- Flexibility to work in various settings, including events, retail locations, and community outreach activities.
- Proficiency in utilizing technology and digital tools to support customer and staff interactions and enrollment processes.
- Detail-oriented with excellent organizational and time management skills.
- Availability to work flexible hours, including evenings and weekends.
This is a unique opportunity to make a positive impact in the community by connecting individuals and businesses with affordable and reliable internet services. If you are passionate about technology, customer engagement, and community outreach, we invite you to join our team and be a part of this exciting initiative.
We celebrate diversity and are committed to creating an inclusive environment for all staff members.
TO APPLY: Follow the link on this really ad, leading you to our company site. Scroll down to "apply now for this role below" click and scroll down, the application will populate.
Job Types: Full-time, Part-time
Pay: $150.00 - $350.00 per day
Benefits:
- Flexible schedule
Supplemental pay types:
- Bonus pay
Work Location: In person