What are the responsibilities and job description for the Service Writer/Advisor position at Zimmerer Kubota?
Zimmerer Kubota & Equipment of Gainesville is a seeking full-time service writer.
The service writer will be responsible for the following:
- Assisting customers on the phone
- Assisting Walk-In Customers
- Entering repair orders into the business software
- Customer follow-up
- Ordering parts for service technicians
- Maintaining accurate records and filing
- Assist with loading and unloading customers
- Moving equipment / driving a forklift when necessary
- Keep track of mandatory warranty campaigns
- Any other duties assigned by the service manager and warranty departments.
Hours: M-F 7:30a - 5p Saturdays 7:30a - Noon
Ideal candidates will possess the following qualifications:
- Some service and mechanical experience preferred
- Excellent customer service skills are a must
- Good communication skills verbal and written are a must
- Some experience with Ag and construction equipment preferred
- Some experience with Microsoft Office (Excel, Word, and Outlook)
- Ability to operate agricultural machinery and forklift
- Bilingual a plus but not required
- Saturday work required
- Must pass drug & background screening and have dependable transportation
Benefits:
- Hourly wage plus bonus
- Health, dental, and vision insurance
- 401k
- Paid vacation after 1 year
Please apply in person or send resume (no phone calls):
Zimmerer Kubota & Equipment
3218 W US-82
Gainesville, TX 76240
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location