Receptionist

Orthodontic Receptionist
About us

Zipper Orthodontics is a small business in Boynton Beach, FL. We are customer-centric and engaging.

Our work environment includes:

• Safe work environment
• Company perks

Orthodontic Front Desk Receptionist

A private Orthodontic practice with two locations (Boca Raton and Boynton Beach) is looking for an friendly, enthusiastic and well-motivated individual to run our front office operations. A successful candidate will be highly organized with excellent communication and customer service skills. Courteous manners, positive outlook and professional demeanor is a must.

Essential Duties and Responsibilities:

· Handle patient calls, schedule appointments, and manage the doctor’s schedule.

· Contact patients to confirm appointments.

· Greet patients upon their arrival and provide exceptional customer service.

· Verify insurance benefits prior to new patient visits.

· Maintain our Facebook, Instagram (social media): Must be able to edit photos to be posted on our accounts.

· Type correspondence to other professional practices.

· Oral communication - Able to communicate clearly and professionally, in both English and Spanish. Excellent written and verbal communication skills.

· Adaptability - Able to multi-task, be collaborative and stress tolerance.

· Quality Control - Demonstrates accuracy and thoroughness. Monitor work to ensure accuracy and quality.

Job Requirements/Position Qualifications:

· High School Diploma required; Associates degree preferred

· Must be fluent in both English and Spanish

· 2 years front office experience, preferably in a dental setting.

· Must be computer literate in all Microsoft Office/ Google document programs.

· Must be able to work well independently and be detailed-oriented

Minimum Qualifications (Education, Experience)

· High School Diploma or GED, advanced education preferred and two (2) years experience in a similar role performing reception and administrative duties.

· Able to operate a VoIP telephone and its web-based portal for texting and faxes

· Able to relay messages and interact with callers and patients in a welcoming and assisting manner

· Skilled at performing basic administrative tasks

· Able to provide proactive follow up to tasks assigned

· Knowledge of office methods, procedures and common office equipment

· Able to operate a personal computer and use Microsoft Office software and Google document programs

· Able to communicate effectively, both verbally and in writing

Knowledge, Skills and Abilities (Competencies)

· Oral communication - Able to communicate clearly and professionally. Excellent written and verbal communication skills in both English and Spanish.

· Adaptability - Able to multi-task, be collaborative and stress tolerance.

· Quality Control - Demonstrates accuracy and thoroughness and able to self-monitor work to ensure accuracy and quality.

The ideal candidate will also possess:

· Excellent people and customer service skills

· Provide top-notch service.

· Strong organizational skills & excellent communication skills.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Dental receptionist: 2 years (Preferred)
• Dental Terminology: 2 years (Preferred)
• Computer skills: 2 years (Preferred)

Language:

• English and Spanish (Preferred)

Work Location: Multiple Locations