Breakfast Attendant

ZMC Hotels
Duluth, MN Full Time
POSTED ON 5/29/2024
Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

We want the friendliest and happiest in this position! The shift starts around 6 am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied.

Responsibilities:

  • Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Greet and acknowledge all arriving guests.
  • Be aware of guests’ needs; assist in providing a pleasant experience.
  • Promote and educate guests on all breakfast options available per brand standards.


Qualifications:

  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.


Benefits/Perks:

  • Medical, Dental, and Vision options for full-time employees
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotel’s outside of their hotel they work in
  • $250 bonus for you and a referred associate
  • DailyPay: access to your already earned wages before payday

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