What are the responsibilities and job description for the Night Auditor position at Zota Beach Resort?
The purpose of theNight Audit position is to provide guests with a positive first and last impression as both greeters of new guests and well-wishes to departing ones. Position is responsible for balancing the hotel shifts/cash and Credit, running room and tax. See below for more details. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our clubs mission.
Essential Functions:
- Welcome the guests, register them in the computer system, assist them in a welcoming and friendly way, and immediately solve any encountered challenges in a way that exceeds their expectations.
- Inform the guest about the property and it's amenities in detail.
- Answering phones in a professional, yet friendly manner, willing to assist guest needs as they arise.
- Anticipate the needs of guests in a friendly and professional manner.
- Ability to stay calm under pressure, remaining professional and courteous when interacting with guests.
- Balances out the days shifts using Excel, Opera operating system
- Ability to stand for continuous periods of time.
- This shift is 11PM to 7AM
- Other reasonable duties as assigned.
Job Requirements:
This position is responsible for balancing the hotels operational and Restaurant shifts:
- Experience with Night Audit in the hospitality industry.
- Excellent communication, interpersonal and organizational skills.
- Must be a good listener and respond to guest with "It would be my pleasure to help" or "I will look into this for you right away."
- Thorough follow up and follow through skills a must.
- Ability to work a flexible schedule, this is an overnight schedule 11P to 7A
- Knowledge of Opera is helpful
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Work setting:
- In-person
Work Location: In person
Salary : $17
