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Store Manager

Zumiez Inc
Lynchburg, VA Full Time
POSTED ON 5/11/2023
Job Title: Store Manager
Department: Store Team
Reports To: District Manager
Effective Date: Updated August 2021
POSITION PURPOSE
The Store Manager is responsible for all store functions associated with running a store location to achieve sales, service, customer satisfaction, and profitability goals

JOB DUTIES & RESPONSIBILITIES
  • Maximizing personal and store sales results (measured hourly) in a competitive high-pressured sales environment through selling, merchandising, maintaining and covering zones.
  • Running a sales floor involving moving throughout store motivating and training staff, speaking with and selling to customers and conducting store projects.
  • Responsible for store's profitability.
  • Monitor inventory levels, facilities and other assets.
  • Minimize loss through team motivation, customer service and managing operations.
  • Manage payroll through writing schedules based on allotted hours that maximize sales results based on team and individual strengths.
  • Analyze store-level reports and identify new strategies for maximizing results.
  • Guide Assistant Managers and Sales Associates as you recruit, hire, and develop a diverse and talented team.
  • Participate in Zumiez marketing and training events.
  • Develop top performers and consistently evaluate performance using Zumiez tools and programs.
  • Ensure implementation of visual merchandising standards.
  • Grow the Zumiez sales culture within the store, including the Zumiez selling process, ensuring that service is prompt, knowledgeable and that customer expectations are met.
  • Participate in Zumiez marketing and training events.
  • Other duties and project as assigned based on company and store needs.

JOB REQUIREMENTS & QUALIFICATIONS
  • Successful retail management experience.
  • Collaborative team leadership approach.
  • Proven ability to understand and drive store profitability.
  • Demonstrated ability to set standards and hold team members accountable.
  • Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders.
  • Excellent problem-solving ability and communications skills.
  • Ability to develop and maintain open and positive relations within the local community.
  • Commitment to outstanding customer service.

PHYSICAL DEMANDS & WORK ENVIRONMENT
  • Ability to move in and around stores to access, or position merchandise.
  • Ability to climb ladders.
  • Ability to move or lift freight boxes weighing up to 50 lbs.
  • Availability to travel 10-15 days each year and ability to work any day of the week.
  • Must be fully vaccinated against COVID-19 or have a documented need for an accommodation certified by a medical professional or a properly documented need for a religious accommodation.
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