What are the responsibilities and job description for the Technical Resolution Manager position at Zurich Insurance?
Zurich Services LLC (a division of Zurich North America) is currently hiring a Technical Resolution Manager. This person will work out of our Oklahoma City, OK office and report to the Enterprise Command Center Operations Manager.
The Technical Resolution Manager is responsible for working on high severity issues, working with vendors and communicating to business leaders and senior leadership on statuses. The ideal candidate will have a networking and security background, highly technical background. He/she will be working with vendors and internal teams, resolving issues.
Basic Qualifications:
- Bachelors degree and 5 or more years of experience in the information technology area OR
- Associate Degree and 6 or more years of experience in the information technology area OR
- High School Diploma or Equivalent and 7 or more years of experience in the information technology area AND
- MS Office experience
- Knowledge of information technology operations
Preferred Qualifications:
- Strong analytical skills
- Customer service experience
- Strong verbal and written communication skills
A future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Oklahoma City
Remote Working: No
Schedule: Full Time
Linkedin Recruiter Tag: #LI-MG1
Technical Manager
amcor -
Pauls Valley, OK
Technical Manager
Amcor Flexibles, LLC -
Pauls Valley, OK
Tax Coordinator
Polston Tax Resolution & Accounting -
Oklahoma, OK